Articles
OIGA UPDATE
As I look to 2024, I feel a sense of excitement and optimism in the air as we approach the New Year and all it will bring. Our industry is always leading innovation, whether in […]
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California Nations Indian Gaming Update
By James Siva Though the legislative session in California is over and we are now well past the deadline for the governor to sign or veto legislation, it is a busy time for CNIGA. We […]
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Are You Ready to Welcome International Travelers?
Welcoming travelers from international markets frequently involves building strong relationships within the travel trade network. A casual approach to attracting this business can quickly lead to frustration and failure. Use the following checklist and select […]
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Understanding Casino Operations Through Mathematics
Casino mathematics is a critical aspect of surveillance operations in casinos, serving as the cornerstone for understanding various key metrics like handle, drop, win, and hold percentages. These formulas are instrumental in evaluating the performance […]
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The Peril of the Peter Principle
The Peter Principle is a term coined by Canadian Educator Laurence J. Peter meaning, “an observation that the tendency in most organizational hierarchies, such as that of a corporation, is for every employee to rise […]
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Seven Entertainment Considerations for 2024
As we leap into 2024, there are many challenges we are all facing to keep our entertainment programs healthy and productive. The general state of the overall economy and the crazy politics, both nationally and […]
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Re-establishing Business Relationships
Looking forward to 2024, one area that has been on my mind is “Re-establishing our business relationships.” We all know what we endured during the COVID-19 period. Yes, to a large extent we’ve gotten back […]
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Branding VS Marketing for Tribal Casinos
Are branding and marketing one in the same? Marketing is certainly an all-encompassing process that takes on many faces. But many perceive branding as putting a logo on everything and having a jingle and slogan […]
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I Appreciate You – Really, I Do!
“I APPRECIATE YOU” That’s what I heard from the young kid getting my popcorn, pretzel, and Junior Mints before my family and I went to see 1989’s Christmas Vacation on the big screen last weekend. There was […]
Sponsored Content
Relay – Elevate Your Casino Communication
Sponsored Content by Relay Casinos face unique challenges in their daily operations, from managing sprawling floor plans to ensuring high-stakes security. Effective communication is crucial, and it’s time to consider a solution that sets your […]
Leadership & HR
Are You Feeling Grateful or Guilty This Holiday Season?
Raise your hand if you love the holidays. Okay, raise your other hand if you dread the holidays. Right now, I look like I’m being held up by a bank robber. You? Honestly, I would […]
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iPost Championing Email Marketing as Native American Casinos Facing Cancellation!
Sponsored Content by iPost In an era where digital communication is pivotal, Native casinos face an unexpected hurdle as we enter 2024 and beyond. Over 36 cloud vendors have prohibited these establishments from using their […]
Special Features
WIGA Scholarship Program Gala & Auction 2023 – Investing in Future Generations
The WIGA Scholarship Program Gala & Auction was a vibrant celebration resonating with a powerful message of investing in the future for upcoming generations. The gathering held at ilani this past Saturday, November 18, […]
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Celebrating an Industry That Makes A Difference
My brother Gil told me the other day, “I think it is so cool, sis, that you don’t work for a corporation; you get to meet the coolest people, and what you do really makes […]
Host & Player Development
QCI Introduces Host Comp Recommendation Algorithm
Sponsored Content by QCI In the dynamic world of player development, understanding and meeting individual player needs is crucial. It’s more than just knowing players; it’s about offering tailored experiences. Quick Custom Intelligence (QCI) is […]
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Revolutionizing Dining: Celebrating Native American Heritage Month with Chef Sean Sherman
We kick off November honoring Native American Heritage Month with a very special guest on TG&H On Air. Sean Sherman is an award-winning chef, educator, author, and activist. Chef Sean’s story is just the first […]
Gaming Operations
Kambi Answers: What Distinctive Factors Must Tribal Casinos Consider When Establishing a Sports Betting Operation?
Sponsored by Kambi TG&H stopped by Kambi‘s booth at #G2E and spoke with David Bretnitz about their approach to building strong trust-based partnerships with tribal clients and what to look forward to in 2024. Sports betting can play a […]
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Top Moments From Global Gaming Expo 2023
TG&H Live from the Floor with eConnect “Facial recognition is where you can get a real return investing in AI,” shared Henry Valentino, President & CEO, eConnect, from their Innovation Lab during the Global Gaming […]