Host Skills for Table Games
This past July at the annual Host Player Development Conference I presented a session on how hosting players at the tables is different from those [...]
The Road to a Self-Sustaining Economy
Starting with limited revenue streams, the Confederated Tribes of the Umatilla Indian Reservation have become an economic engine in their region The Confederated Tribes of [...]
Articles
Hotel Santa Fe: The Only Native American-owned Hotel in Downtown
In the foothills of the Sangre de Cristo Mountains lies Santa Fe, New Mexico, a city renowned for celebrating the cultural inheritance and pure spirit of the [...]
Articles
How It’s Done: Casino Sports Sponsorships Part 1
Recently, sports sponsorships for casinos became a thing. There was a time not too long ago when casinos were limited in their ability participate in [...]
Articles
Enhanced Comfort, Ojibwe Tribal Culture and Art, and Smoke Free: Mille Lacs Corporate Ventures Unveils Their Specialized Renovations at Two Properties
After an extensive nine-month renovation of over 1,100 hotel rooms, Mille Lacs Corporate Ventures (MLCV) announced the grand opening of the hotels at both Grand [...]
Articles
OIGA Fall 2024 Update
Click play above to watch the interview with Sheila where we discussed: Key takeaways from the OIGA annual conference this past August 2024: what was [...]
Articles
The Power of Social Media Content Marketing for Tribal Casinos
I’m back to talk about something every marketing mind knows and loves – social media content marketing. Whether you’re a seasoned pro or just dipping [...]
Articles
Washington’s Tribes Give Back to Communities
Washington State’s 29 federally recognized Native American tribes are sovereign nations, each with governments dedicated to ensuring and enhancing their self-reliance. However, our tribes are [...]
Articles
IGA Fall Update Empowering Native Voices ….
As we approach the critical 2024 National Elections, the Indian Gaming Association (IGA) is launching its voter registration campaign for Native Americans once again. We [...]
Articles
Insights Fall 2024: Slots
TG&H: Heading into 2025, what is the primary “ask” by operators? Stephanie: The top focus for operators is high-performing game content. This focus is shared [...]
Articles
California Nations Indian Gaming Fall Update
On a farm, late summer and early fall are a time to harvest the seeds that were sown in the spring. With patience and persistence, [...]
Articles
There’s More to Entertainment Than Just Bands
One of the most distinguishing entertainment approaches is building a complete program that attracts all demographics from your younger customer to older customer. We are [...]
Articles
Small Casino? Satellite Locations? Limited Resources?
If there is one thing you can count on in the gaming and hospitality industry is opportunity and change. Especially with today’s evolving labor force [...]
Articles
Can You Afford to Lose a Customer Due to “Eew”?
What does the smallest of details say about your restaurant? Your guests are always watching and subtly judging you. With stiff competition and low margins, [...]
Articles
2024 Threats to Sportsbooks Guide
The number of sportsbooks in operation in the U.S. and Canada has exploded in recent years due to the proliferation of jurisdiction now allowing them [...]
Articles
Sustainable Water Features Add Value to Hotels and Casinos
When you see a beautiful water feature in a casino or hotel lobby, do you ever wonder if it’s a waste of water? This is [...]
Articles
Interview with Jeff Gray, Raving Partner Business Optimization and Lean Methodologies
Reposting of script with Seattle personality, Trae Holiday, Day with Tray Holiday, guest post Trae: Welcome back everyone to The Day with Trey. I’m your [...]
Articles
Focus on Your Natural Strengths and Skills and …
People seem obsessed with their weaknesses. I work with brilliant executives that show up with a list of areas in which they explain to me [...]