Obscure Metrics That Can Revolutionize Casino Restaurant Performance
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In the high-stakes world of casino operations, restaurants are more than just dining spots — they’re strategic amenities designed to keep guests on-site, fueling both [...]
A Holistic Approach to Casino Leadership: Introducing the balanced scorecard
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For decades, many tribal casinos have measured property performance primarily through financial metrics such as Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA), revenue growth, [...]
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Introduction to the Winter 2026 Issue
Dai sla. Hello and welcome to the Winter 2026 Edition of Tribal Gaming and Hospitality Magazine. My name is Brady Scott, and I’m the [...]
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The Chicken, the Egg, and the Guest Experience
That’s right. It’s an age-old question, and one that might never be answered. Which came first, the chicken (the guest) … or the egg (guest [...]
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Smart Solutions to the Casino Staffing Challenge
If you’re struggling to keep your casino fully staffed, you’re not alone. Turnover rates exceeding 50 percent have become the norm, and for Native American [...]
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OIGA Winter Update: Remember Where We Started
By Matthew L. Morgan, Chairman, Oklahoma Indian Gaming Association Tribal gaming has always been a forward-thinking industry. We are in the business of entertaining people, [...]
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Why Modern Tribal Operations Have Outgrown Legacy Infrastructure
For tribal operators, casino revenues are more than just profit and loss statements. They are the sovereign economic engine that sustains entire communities. In fiscal [...]
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How It’s Done: Outsourcing Strategies
In this edition of the “How It’s Done” series, we take a deep dive into outsourcing with interviews with Bob Dimmick, CEO, Kiowa Casinos, and [...]
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Hiring, Training, and Retaining Security and Surveillance Personnel
A new hiring landscape The world of work changed dramatically in the wake of the COVID-19 pandemic. Industries across the globe are still dealing with [...]
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The Jackpot on the Plate: How Tribal Gaming Cuisine Drives Indigenous Tourism and Cultural Identity
In the dynamic world of tribal gaming and hospitality, the spotlight is increasingly turning to the culinary landscape. Casino resorts are moving beyond standard American [...]
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From One Operator to Another: How data is shaping marketing strategies and decision-making
In our ongoing From One Operator to Another series, we sit down with industry leaders to talk about the real challenges and opportunities they face [...]
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Casino Entertainment Buying for Hispanic and Asian Audiences
Booking Hispanic and Asian entertainment comes with details casinos often overlook — from the right social media outlets to cultural expectations around food, families, and [...]
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WIGA Winter Update: A Big Win for Tribal Sovereignty at the U.S. Supreme Court
By Rebecca George In a major national win for tribal sovereignty — and for safe and well-regulated gaming — the U.S. Supreme Court in early October [...]
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Why The Solutions You Want Aren’t Always the Ones You Need: How to Order the Best
“If you’re in the desert, it doesn’t matter how much you want sushi — you need to look somewhere else. What I’m really good at [...]
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A Year of Growth, Purpose, and Partnership for the Pascua Yaqui Tribe
Every so often, I meet a leader whose perspective is shaped by the long view — someone who’s been in the work long enough to [...]
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California Nations Indian Gaming Association Winter Update
This has been an exceptionally active year for California Nations Indian Gaming Association (CNIGA), capped by a productive legislative season. Two pieces of CNIGA’s priority [...]
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No Amenities? No Problem! (2026 Remix)
Yes, it’s me. And yes — this is an update of the article I wrote eight-ish years ago, back when leggings weren’t officially pants and [...]
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Lean + AI: The Efficiency Audit Casinos Actually Need
Casinos have no shortage of buzzwords flying across their desks these days — “AI,” “automation,” “predictive modeling,” “digital transformation.” But operators know the real truth: [...]
