Operations & Inflation: The Evil Twins of Post Pandemic
Articles
Casinos are facing a double-barreled challenge in 2023. Post-pandemic effects are challenging marketing and operations, while inflation is slowly eating away at the bottom line. [...]
Tribal Women in Business: Amy Denet Deal
Articles
TG&H sits down with Amy Denet Deal, Diné (Navajo People). Amy discusses her journey home to New Mexico at 55, starting a business that supports other [...]
Articles
Deploying Modern Accounting and Financial Management Solutions
Sponsored Content by Wipfli When it comes to financial information system expertise, there is a huge benefit of working with an expert who spent 15 [...]
Articles
The Mill Casino Hotel and RV Park: Leading Through a Unique Lens
Years ago, I was running marketing for the Mill Casino Hotel and RV Park. I think it was the first year we ever had a [...]
Articles
OIGA Update
Articles
Things To Avoid When Making Great Casino Advertising
Sponsored Content by Red Circle Do you read many “self-help” books? I read a fair amount. I’ve always been a reader, and it used to [...]
Articles
Room Rate Lost Leader vs. Profit Center
When I left traditional hospitality 20 years ago and moved into the gaming sector, I quickly realized that the standard business model for selling hotel [...]
Articles
The Do’s and Don’ts of “Cutting-In” to a New (or Existing) Guest
Interview with Steve Browne and Janet Hawk One of the most important skills of a casino host is how to introduce yourself properly and effectively [...]
Articles
Elements of a Successful Tribal Member Development Program
Member development is critical to the future of Tribal enterprises. Like working in any large family business, it can take a toll on the person, [...]
Articles
TG&H Advisory Board Profile: Get to Know Pam Shaw
Executive Editor, Chris Faria, sits down to learn more about Congresswoman Pam Shaw, Osage Nation Congress, and Chairwoman & Co-Founder of the United Women of [...]
Articles
Obligation Overload
Obligation is ruining our lives. If that grabbed you … read on, you’re part of the team that has a very long list of things [...]
Articles
Seven Ways to Get In-Tune with Today’s Entertainment Model
In today’s entertainment world, there have been a lot of changes and challenges following our bout with COVID (yes … it is STILL impacting us) [...]
Articles
Sports Wagering and Ongoing Issues Facing Tribes in California
The California Nations Indian Gaming Association (CNIGA), founded in 1988, is the largest regional Tribal gaming association in the United States. CNIGA is comprised of [...]
Articles
How Tribes are Going Beyond Gaming
Tapping into innovative trends in hospitality, technology, and guest experiences is helping Tribal properties differentiate themselves and attract younger visitors beyond gaming and storytelling is [...]
Articles
Your Inputs are Your Guests’ Outputs…
When an issue arises, whether it be on a casino floor, in a restaurant, or during a security breach, your natural instinct is to diagnose [...]
Articles
Amplifying Your Story Through Strategic Marketing
Article written by Kim Bacca In just 13 years, Cherokee Nation has leveraged its passion for education and dedication to the preservation and promotion of [...]
Articles
Get the Highest Return on Investment with Minimal Resources
It’s important for tribes to prioritize and implement strategic operational objectives that realize the highest return on investment with minimal resources. The ROI can be [...]
Articles
Human Trafficking in the Gaming World
Less than a decade ago, I would have said the gaming industry didn’t have to worry about human trafficking occurring at casino properties. And if [...]
