Moving Focus Groups Online
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Dealing with COVID-19 has brought about fundamental changes, and not all of them are bad. One example is how working remotely turned into a huge [...]
The Remote Access Challenge
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By Bobby Simpson, CIO, Finley & Cook Tribal casinos have some very unique technical challenges. When I took over management of IT at Finley & [...]
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Un-Wowed by Another Guest Service Failure
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you [...]
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Midwest Pathogend Services Hybrid Hydrogen Peroxide System Changes the Approach to Keep Guests Safe
Sanitation and hygiene technology continues to improve as the COVID-19 pandemic remains front and center of consumer minds. Recently, Midwest Pathogend Services and the CURIS® [...]
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PAC-MAN Wheel Behind the Screens
Sponsored Content PAC-MAN is back! PAC-MAN made his first appearance in the arcades in 1980. He’s been a star for over 40 years and is [...]
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Develop Hundreds of Millions in Federal Contracts for Your Tribal Nation
By Guest Author: Kevin Wimsatt, CEO, Bold Concepts Wise investments made today that include successful diversification of Tribal Nation economic development opportunities will be key [...]
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Fewer Guests Doesn’t Have to Mean Less Revenue
Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus [...]
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Deploying New Technologies in Environmental Services Within the Hospitality Industry
Sponsored Content By Chris Schultheis, M.S., President, Midwest Pathogend Services If you’re adhering to your organization’s best practices for regularly wiping down every surface with [...]
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The Social Casino – The Marketing Machine Your Brand Needs
Sponsored Content By Rob Picard, Vice President of Business Development, Rush Street Interactive Whether used for increasing brand awareness and loyalty, driving more frequent visits [...]
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Power Trip: Utilizing Pain and Joy for Success
“I’m so grateful for this tragedy. I’m really looking forward to growing from it,” said No One – EVER. I learned long ago not to [...]
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Finding the Best Solution for All of Your Tribal Sportsbook and Online Goals
Sponsored Guest Column Contributed by Richard Schwartz, President, Rush Street Interactive The sports betting phenomenon is sweeping across the US. Its popularity continues to grow, [...]
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It’s Time to Rebuild Your Casino Entertainment
Yes, we all know that this is still a very unpredictable and unsettling time for casino entertainment programs. Entertainment is the one unique element [...]
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How Digital Communications Are Helping Tribal Hotels and Casinos Support Frontline Workers in Today’s New Normal
Sponsored Content By Andrada Paraschiv, Head of Hospitality, Beekeeper The hospitality industry has a lot to look forward to in 2021, with 1.8 million vaccinations [...]
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Pandemic Promotional Execution
In this second of a two-part series, Pandemic Promotional Execution, we discuss what it takes to build your promotional calendar during COVID-19. Click here to [...]
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How to Maximize the Power of Your Brand Through Sports Betting
Sponsored Content By Matthew Hosman, U.S. Director, Kambi With more regulatory frameworks being established across the U.S., launching sports betting with the right insight from [...]
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Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic
Sponsored Content By Dan Schrementi, VP of Gaming Sales & Marketing, Incredible Technologies How’s that for a headline that should never be written? Yet here [...]
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Exception to the Rule
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is [...]
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Creating a Best-in-Class Sportsbook Customer Experience
Sponsored Guest Column Contributed by Rob Picard, Vice President of Business Development, Rush Street Interactive Setting up a sportsbook should be an easy play call, [...]
