For most resort guests, the pool experience is pretty simple. They want the water refreshing, the cabana server attentive, the lazy river actually lazy, and the person cannonballing nearby to keep the splash zone under […]
The results of our 2026 International Casino Surveillance Survey are in. Each year, the International Casino Surveillance Survey provides a unique look at the priorities, challenges, technologies, and operational practices shaping casino surveillance. The 2026 […]
Sponsored Content by CPI Every day, your casino floor generates signals. A validator starts rejecting more notes than usual. A cashbox fills faster than expected. Emergency drops increase. Service calls begin piling up on a […]
This TG&H Hosted Webinar sponsored by eConnect explored what’s next in casino security and surveillance technology. eConnect’s Malcolm Rutherford and Travis Whidden offered an early look at eC 11, highlighting how AI integration and a […]
In this TG&H Hosted Webinar sponsored by eConnect, Malcolm Rutherford, Executive Vice President of Strategic Operations at eConnect, explored how casinos can identify high-value and potentially suspicious transactions made by guests who do not use […]
Casino surveillance departments already collect enormous amounts of information. The greater challenge is connecting that information in a way that helps teams recognize risks earlier, investigate activity more efficiently and respond with greater confidence. During […]
Gaming resorts are complex environments with risks that extend far beyond the casino floor. While the casino often receives the greatest attention from security and surveillance teams, the broader resort includes many retail and guest-facing […]
There is a familiar cycle within the hospitality industry: costs rise, markets fluctuate, consumer confidence shifts. Yet the resorts that consistently perform well are rarely the ones that react emotionally — they are the ones […]
As artificial intelligence continues to reshape industries worldwide, casinos are uniquely positioned to benefit from technologies that can turn existing surveillance and operational data into actionable intelligence. During this TG&H hosted webinar, Henry Valentino, CEO […]
A TG&H Hosted Webinar | Originally aired: June 9, 2026 In this TG&H hosted webinar, Slot Check joined us to share results from a groundbreaking white paper exploring what happened when two casinos gave players […]
In a recent TG&H On Air conversation, James Gutierrez, Senior Director of Table Games for Choctaw Casinos & Resorts, sat down with Chris Faria to discuss how his team is advancing table games operations through […]
At Raving NEXT: Casino Strategy & Operations Summit, one session didn’t just land—it lingered. AI That Pays: Top Five Integrations Changing Casino Profitability Right Now, led by Andrew Cardno, Chief Technology Officer of Quick Custom […]
TG&H sat down with three operations leaders from Coushatta Casino Resort and Relay’s Jen Gutsalyuk following their standout panel at the Indian Gaming Association Conference last month. The conversation left the audience with one powerful […]
Later this year, the U.S. Treasury will introduce a newly redesigned $10 bill — the first in a multi-year series of currency updates that will impact every cash-handling environment, including tribal casinos. While the $10 […]
Walk the gaming floor of any busy casino resort, and the energy is immediate. The rhythmic chime of the slot floor, the focus in the table games pit, and the movement of guests create a […]
On any given night in a modern casino resort, the camera network is quietly doing what few other systems can: creating a continuous, timestamped record of human behavior across a sprawling, fast-moving environment. It is […]
Casino resorts promise luxury, nonstop entertainment, and a true escape, but anyone who’s stayed at one knows it doesn’t always feel that way. Guests expect smooth service during the day and excitement at night, all […]
TG&H Interviews Grant Stousland, Founder & CEO, Slotcheck Just imagine this. A player walks onto your casino floor and pulls out their phone. In seconds they can see which machines just paid jackpots, which games […]
For most of my professional life, I have observed major technology shifts unfold according to a remarkably consistent rhythm. There is always an initial wave of enthusiasm, often accompanied by bold predictions and sweeping claims. […]
TG&H Interviews QCI Co-Founder & CTO Andrew Cardno about the evolving role of data, AI, and analytics in driving smarter decisions across gaming operations. The tribal gaming and hospitality industry is recalibrating. Margins are tighter. […]
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