In this TG&H Hosted Webinar sponsored by eConnect, Malcolm Rutherford, Executive Vice President of Strategic Operations at eConnect, explored how casinos can identify high-value and potentially suspicious transactions made by guests who do not use loyalty cards.
The presentation examined how facial recognition, TITO tracking, ratings data and synchronized video can connect transactions to the same individual across multiple machines, kiosks and visits. Rutherford also discussed how these tools can help operators uncover minimal-play activity, strengthen AML and Title 31 compliance, and make faster, more informed decisions.
