Spring has arrived, which means the day and night clubs will be in full operation very soon, if not already. With that in mind, I think back to one of Derk Boss, CFE, CPP, CSP’s […]
By Travis Thompson, Director of Compliance for River Spirit Casino and Mike Lahiff, CEO and co-founder of ZeroEyes Tribal casinos are an integral part of many communities, providing economic development and entertainment opportunities for their […]
The casino security and surveillance world is much different than it was even ten years ago, let alone 30. We just don’t worry about what we used to. I was speaking to a friend of […]
In the movie Dodgeball, the fictional dodgeball all-star Patches O’Houlihan talks about the “Five D’s of Dodgeball: Dodge, Duck, Dip, Dive and Dodge,” the joke being, of course, that Dodge is mentioned twice. In the […]
I know we’ve sounded off about this before, but it is important that all surveillance leaders take note that we are undergoing a massive sea change, not only in what we look for, but also […]
Sponsored Content by Finley & Cook Whether you operate a government or an enterprise, you hire lots of talent in many different positions throughout your organization. Obviously, when you are hiring for a manager, the […]
A few years ago, an enterprising slot technician figured out a way to set up slot machines to fraudulently load up credits on some slot machines and then recruited some of his fellow team members, […]
Sponsored Content by eConnect Many of the tools you use for marketing and player development have been around for 10+ years. With new technology innovation, eConnect has the ability to give you information about players that you […]
I know that we’ve sounded off about this before in previous articles, but it is important that all surveillance leaders take note that we are undergoing a massive sea of change, not only in what […]
The world of surveillance as we know it is changing. I should say that it has changed already. Our traditional role of searching for cheats and advantage players has been minimized, while our new responsibilities […]
Every year around the holidays, surveillance departments and loss prevention units prepare for the possibility of increased theft by their employees. Usually, such theft can occur due to employees and outside agents needing money for […]
Sponsored post by Finley & Cook Bob Simpson, Chief Information Officer, Finley & Cook and Chris Faria, Tribal Gaming & Hospitality Magazine, discuss how Tribal casinos can protect themselves against ransomware attacks through cybersecurity assessments. Without […]
We are proud to announce that we recently completed the first ever Surveillance Survey. This was a joint effort and sponsored by the International Association of Surveillance Professionals (IACSP), eConnect, and Tribal Gaming and Hospitality […]
Best Practice #1: Review Marketing Programs and Promotions The surveillance department should review each marketing program or promotion for weaknesses, vulnerabilities, or security concerns. For example, coupons for a free meal or drink without an […]
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
As more and more of our information is digitized and stored on electronic mediums, the potential for manipulation or theft of this sensitive information increases dramatically. In fact, such information is frequently targeted by those […]
Casino robberies have increased over the last decade. I don’t know if anyone tracks these robberies specifically, but I think those of us who’ve been in the business awhile know that we are seeing more […]
The virus that shut down our casinos throughout the country also changes how surveillance operates, perhaps forever. While some of these changes may not be easily accepted by us and the departments we support, there […]
Interview with Derk Boss, Raving Partner and Director of Surveillance, Angel of the Winds Casino Now that several casinos have re-opened, we caught up with Derk Boss, Director of Surveillance at Angel of the Winds […]
Do you have an after-action review ready for your security and surveillance teams? By now, most security and surveillance departments, working with senior leadership, have pretty much determined what they will do to protect their […]
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