On August 13 @ 10 am PT, we gathered to discuss the findings of the fourth annual IACSP International Casino Surveillance Survey – a ground-breaking report for surveillance professionals in the gaming industry. Watch the […]
Throughout my career in the gaming industry, I’ve had the privilege of serving in various roles. I started in the slot department, transitioned to the surveillance department, and spent time in security. Much of my […]
‘Beyond the Lens: Innovating Security & Compliance in the Digital Age’ took place on April 3rd at 10 AM, featuring industry leaders Malcolm Rutherford and Henry Valentino. This webinar tackled the challenges of sharing facial […]
There has been an increasing number of incidents occurring at casino properties involving cybercrime. Recent attacks have included gaining unauthorized entry into a gaming property’s computer system and gaining access to sensitive information that is […]
Casino mathematics is a critical aspect of surveillance operations in casinos, serving as the cornerstone for understanding various key metrics like handle, drop, win, and hold percentages. These formulas are instrumental in evaluating the performance […]
The Peter Principle is a term coined by Canadian Educator Laurence J. Peter meaning, “an observation that the tendency in most organizational hierarchies, such as that of a corporation, is for every employee to rise […]
“Facial recognition is where you can get a real return investing in AI,” shares Henry Valentino of eConnect from their Innovation Lab during the Global Gaming Expo (G2E) last week in Las Vegas. As technology […]
Sponsored Content by eConnect Are you curious about the future of casino security and operations? We’ve got an exclusive interview with Travis Whidden, the CTO of eConnect, that you won’t want to miss. Travis takes […]
Tune in for an eye-opening webinar that explores the next frontier in surveillance technology: facial recognition. Special guests Henry Valentino and Malcolm Rutherford of eConnect provide insider perspectives on how the industry is rapidly evolving. […]
The transition from traditional to modern surveillance methods has been a vital turning point in ensuring the safety of property and assets, particularly in industries like gaming. With the advent of more sophisticated technology and […]
Less than a decade ago, I would have said the gaming industry didn’t have to worry about human trafficking occurring at casino properties. And if it did, it was only rarely. After all, casinos have […]
Spring has arrived, which means the day and night clubs will be in full operation very soon, if not already. With that in mind, I think back to one of Derk Boss, CFE, CPP, CSP’s […]
By Travis Thompson, Director of Compliance for River Spirit Casino and Mike Lahiff, CEO and co-founder of ZeroEyes Tribal casinos are an integral part of many communities, providing economic development and entertainment opportunities for their […]
In the movie Dodgeball, the fictional dodgeball all-star Patches O’Houlihan talks about the “Five D’s of Dodgeball: Dodge, Duck, Dip, Dive and Dodge,” the joke being, of course, that Dodge is mentioned twice. In the […]
The casino security and surveillance world is much different than it was even ten years ago, let alone 30. We just don’t worry about what we used to. I was speaking to a friend of […]
I know we’ve sounded off about this before, but it is important that all surveillance leaders take note that we are undergoing a massive sea change, not only in what we look for, but also […]
Sponsored Content by Finley & Cook Whether you operate a government or an enterprise, you hire lots of talent in many different positions throughout your organization. Obviously, when you are hiring for a manager, the […]
A few years ago, an enterprising slot technician figured out a way to set up slot machines to fraudulently load up credits on some slot machines and then recruited some of his fellow team members, […]
Sponsored Content by eConnect Many of the tools you use for marketing and player development have been around for 10+ years. With new technology innovation, eConnect has the ability to give you information about players that you […]
I know that we’ve sounded off about this before in previous articles, but it is important that all surveillance leaders take note that we are undergoing a massive sea of change, not only in what […]
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