Gaming Operations

With Tribal Gaming & Hospitality Magazine through an Interactive Roundtable Reno, NV – Over 130 attendees representing commercial and Tribal casinos throughout the US, Canada, Europe and even Mexico gathered yesterday, May 14, 2020 for […]

Insight Q&A with Merkur Gaming Merkur Gaming Americas was formed in 2015 after over 60 years of the Gauselmann Group serving 40 countries worldwide, as a market leader in Europe and a well-established and successful […]

It’s time to create a seamless and convenient system for our guests By Christopher Justice The gaming industry is one of the most complex in the world, from back-office operations to consumer expectations. Consider the […]

Creating profitable guest experiences through effective planning and execution You’ll find kiosks on just about every gaming floor, but how do you know if you need one? Their goal is to drive incremental gaming revenue, […]

Start thinking supply, demand and price for better revenue When maximizing win per unit (WPU) on a slot floor, the discussion often involves trying new themes, adding or removing games or moving games around to […]

How to establish a formal process for major projects The definition of a “best practice” is a commercial or professional procedure that is accepted or prescribed as being correct or most effective. If you Google […]

Six strategic marketing secrets I was recently at a casino that had just opened up a new sports book. This was certainly not the first time that I had participated in the wagering of a […]

How casinos can reap savings in both time and money with these three steps There are many products that tout their ability to save us time and money. As many of us have experienced, that […]