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HomeArticlesGaming Operations

Gaming Operations

Gaming Operations

How Coushatta Casino Resort Earns Guest Loyalty

May 6, 2026 Relay

TG&H sat down with three operations leaders from Coushatta Casino Resort and Relay’s Jen Gutsalyuk following their standout panel at the Indian Gaming Association Conference last month. The conversation left the audience with one powerful […]

Gaming Operations

The Missing Middle in Responsible Gaming

April 30, 2026 The Vegas Walk Method

What if responsible gaming didn’t start at the point of crisis? In this TG&H On Air interview, Matthew Reynolds, founder of The Vegas Walk Method®, introduces a new player-first framework designed to support low- to […]

Gaming Operations

Sovereignty, Security, and What Comes Next

April 13, 2026 Raving

At the Indian Gaming Association Trade Show, a conversation between Deana Scott, CEO of Raving, and J. Conrad “JC” Seneca, President of the Seneca Nation, offered a grounded, forward-looking perspective on the realities shaping tribal […]

Gaming Operations

Better Odds for the House with No-Burn Upholstery™

March 25, 2026 gmf fabrics

Sponsored by gmf fabrics In casino environments, upholstery is expected to perform under constant use. From high traffic to daily wear, materials are pushed well beyond typical conditions—making durability and resilience essential from the start. […]

Articles

Closing the Productivity Gap in Tribal Gaming Operations

March 21, 2026 Relay

Walk the gaming floor of any busy casino resort, and the energy is immediate. The rhythmic chime of the slot floor, the focus in the table games pit, and the movement of guests create a […]

Articles

The Math of the “Hidden Price”: Is Your Hold Percentage Costing You Volume?

March 19, 2026 Leon Brimm

Very few topics generate more debate in slot operations than whether games should be tightened or loosened. Some operators argue that a higher hold protects revenue, while others insist that looser games extend sessions and […]

Articles

Asking the Right Performance Questions of Your Gaming Enterprise

March 17, 2026 Michael Minniear

For years, I have helped casino organizations turn data into insight. I build analytics, study player behavior, and spend a lot of time answering performance questions for leadership teams. But the question that matters most […]

Articles

Growth That’s Years in the Making

March 17, 2026 Deana Scott

Calling what Muscogee Nation Gaming has been doing “busy” doesn’t quite capture it. What’s been unfolding is the result of years of deliberate planning, finally hitting its moment — multiple projects, long in the making, […]

Gaming Operations

Kambi: Driving Sustainable Growth in Tribal Sports Betting

March 6, 2026 Kambi

Kambi: Driving Sustainable Growth in Tribal Sports Betting Kambi continues to see strong momentum in Tribal sports betting, with operators increasingly using the channel as a tool for long-term database growth and property-wide engagement. Rather […]

Gaming Operations

The Hidden Operational Costs on Your Casino Floor

February 18, 2026 Relay

The tribal gaming floor never sleeps, but language gaps and communication silos are likely costing your property more than you realize. Whether it’s a 15-minute delay on a “rush” room or fumbled safety protocols, these […]

No Picture
Gaming Operations

A Seat at the Table for a Smarter Gaming Industry

February 10, 2026 Tribal Gaming and Hospitality

Global perspectives, real data, practical AI, and urgent conversations on prediction markets—plus what happens when casino leaders stop working in silos and start learning together. What happens when you bring together gaming leaders from around […]

Gaming Operations

Why Performance Upholstery Is an Investment, Not a Line Item

January 29, 2026 gmf fabrics

gmf’s Rich Friedman joins TG&H On Air to break down what truly matters in casino and hospitality upholstery, from no-burn fabrics to high-abrasion, bleach-cleanable performance built for long-term use. In casino and hospitality environments, upholstery […]

Articles

A Holistic Approach to Casino Leadership: Introducing the Balanced Scorecard

December 20, 2025 Michael Minniear

For decades, many tribal casinos have measured property performance primarily through financial metrics such as Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA), revenue growth, and year-over-year comparisons. In many cases, executive and management bonuses […]

Articles

A Year of Growth, Purpose, and Partnership for the Pascua Yaqui Tribe

December 20, 2025 Deana Scott

Every so often, I meet a leader whose perspective is shaped by the long view — someone who’s been in the work long enough to see how small decisions turn into generational change. That’s the […]

Gaming Operations

This Casino CIO Worked the Floor First. Here’s Why That Matters

December 3, 2025 Tribal Gaming & Hospitality

TG&H sat down with Relay’s Chase Martin to recap the standout session his team moderated at G2E. He shared one major takeaway that every casino operator needs to hear: Robin Villareal’s powerful, people-first take on technology. Robin Villareal […]

No Picture
Gaming Operations

Performance Upholstery: Built to Last in Hospitality and Gaming Spaces

November 26, 2025 gmf fabrics

Sponsored Content by gmf Fabrics When it comes to casino and hotel interiors, style might turn heads—but it’s performance that keeps spaces looking pristine. That’s where GMF Fabrics steps in. In a recent TG&H On […]

Gaming Operations

Your Expertise Needed: The Future of Casino Tech

November 12, 2025 Relay

Sponsored Content by Relay My name is David, and I’m a Product Manager at Relay. I recently chatted with Chris from Tribal Gaming & Hospitality to discuss the biggest challenges casino operators are facing—from reducing […]

Articles

CNIGA Fall Update: A Conversation with Chairman James Siva

September 29, 2025 CNIGA

We recently sat down with James Siva, Chairman of the California Nations Indian Gaming Association (CNIGA), to get an update on the issues and opportunities facing tribal gaming in California. In this interview, Chairman Siva […]

Articles

OIGA FALL UPDATE 2025: A Year of Growth, Gratitude and Hard Work

September 27, 2025 Sheila Morago

We are happy to report that OIGA’s July 2025 Conference and Trade Show enjoyed record attendance with more than 3,000 attendees joining the fun. If you were there, we thank you. And if you were […]

Articles

A Gateway to Adventure: Exploring Indigenous Lands Through Casino Resorts

September 27, 2025 American Indigenous Tourism Association

Across the United States, Indigenous hotels and resorts are not just places to stay — they are gateways to outdoor adventure, cultural heritage, and the natural beauty of Native Nations and communities. By pairing comfortable […]

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TG&H Magazine Digital Edition

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