In the Summer issue of Tribal Gaming & Hospitality, I shared some thoughts about why organizations should resist the urge to jump straight into artificial intelligence before understanding and optimizing the processes underneath it. The […]
In a recent episode of TG&H on Air, Christine Faria sat down with Raving Partners Jeff and Mason Gray to explore how tribal organizations are transforming operations and increasing economic opportunity through enterprise-wide business optimization. […]
In today’s rapidly changing business environment, organizations must continuously adapt to remain competitive. Toyota, a global leader in operational efficiency, has perfected lean management principles, focusing on leadership vision, workforce empowerment, and shared values. These […]
Reposting of script with Seattle personality, Trae Holiday, Day with Tray Holiday, guest post Trae: Welcome back everyone to The Day with Trey. I’m your host Trey Holiday. I want to now welcome y’all to […]
True or False? Business Optimization or Lean Six Sigma, works better for companies that do manufacturing and have assembly lines (Toyota, Coca Cola, Kellogg, Kraft Heinz) – gaming and hospitality companies can’t benefit from this. […]
Christine Faria In the last couple of years, we’ve talked a lot about the Lean Six Sigma program. Recently you did a session at the Raving NEXT: Indian Gaming Strategic Operations & Leadership Conference where […]
Is there a step-by-step roadmap to follow for the successful implementation and sustainment of Lean Operations Management within the Tribal gaming and hospitality industry? The answer is an astounding YES! Lean Operations Management is not […]
Many major gaming and hospitality organizations have been utilizing Strategic Lean Operations Management with great success. Starwood Resorts was the first in the industry to launch their Global Lean Operations Management, but leaders from Harrah’s […]
Lines at the players club. Lines for the buffet. Players waiting for jackpot payouts … all things guests endure, but don’t particularly appreciate. In terms of the first two, most casinos have figured out clever […]
If you haven’t heard of Cost of Poor Quality (COPQ) and its negative impact on your organization’s income and profit yield, read on. Whether you are in hotel operations, casino marketing, legal compliance, gaming operations, […]
Lean Operations Management originated in Japan at Toyota and is a methodology that has been embraced by industries since the 1940s. Lean has transformed organizations from gaming and hospitality, manufacturing, healthcare, finance, technology and many […]
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