Videos
Articles by Deana Scott
Articles
Lean + AI: The Efficiency Audit Casinos Actually Need
Casinos have no shortage of buzzwords flying across their desks these days — “AI,” “automation,” “predictive modeling,” “digital transformation.” But operators know the real truth: None of it matters if your underlying processes are a […]
Articles
A Year of Growth, Purpose, and Partnership for the Pascua Yaqui Tribe
Every so often, I meet a leader whose perspective is shaped by the long view — someone who’s been in the work long enough to see how small decisions turn into generational change. That’s the […]
Articles
Seneca Gaming Corporation: A Legacy of Growth and Innovation
As the gaming industry continues to evolve, few organizations can match the resilience and success of Seneca Gaming Corporation (SGC). From its inception to its current stature with three world-class properties and over 3,000 employees, […]
Articles
The Role of the Business Board: Leveraging Business Opportunities for the Tribe
As tribal business portfolios expand, so do the complexities in determining the right organizational and reporting structures. A pressing question arises: Should a business board or a separate tribal corporation be created? Understanding these structures […]
Host & Player Development
Celebrating 20 Years of Education for Casino Marketers, Host PD Teams & Gaming Leaders
Over 350 attendees representing Tribal and First Nation, commercial and international, card clubs and cruise line gaming operations, as well as industry suppliers gathered for the Casino Marketing & Technology and Host Player Development Conferences […]
Articles
The Mill Casino Hotel and RV Park: Leading Through a Unique Lens
Years ago, I was running marketing for the Mill Casino Hotel and RV Park. I think it was the first year we ever had a summer youth program at the casino, and in walks this […]
Articles
Leading in a Family Business and Creating a Successful Leadership Development Program
Read Part I from the Spring Issue of TG&H – Creating Intentional Leaders and a Culture of Quality: Evidence-Based Intentional Leadership Methodology Managing a business is hard. It is even harder to manage in a […]
News
History Made – The first resort in Las Vegas fully owned and operated by a Native American Tribe opens
The Palms Casino Resort Las Vegas officially reopened last Wednesday, April 27 and is now owned and operated by the San Manuel Gaming and Hospitality Authority a governmental instrumentality of the San Manuel Band of […]
Articles
Creating Intentional Leaders and a Culture of Quality
What is an intentional leader? An intentional leader acts rather than reacts. They are self-aware and very deliberate in what they stand for and how they plan for creating their leadership milestones. They are caring […]
Perspectives
Honoring Chief Don Ivy: His Uncompromising Standards Resulted in Many Significant Contributions
Coquille Tribal Chief Donald Ivy passed away in July following a seven-month battle with cancer. He had been chief since 2014. From Brady Everyone knows what the definition of the word cousin is. I have […]
Articles
Behind the Scenes: Making the Connection Between Your Dollar and the Youth It Helps
It’s not everyday we are lucky enough to meet someone whose personal journey makes us hopeful for the future. Today, I want to introduce you to an incredible young man who is making a difference […]
Leadership & HR
Leadership During Disruption
Last week was certainly a strange one (and I’m sure not the last); the team here at Raving, like most of you, were in limbo, waiting for the postponement of NIGA; reworking travel plans and […]
Leadership & HR
Why We Should Embrace the New Multigenerational Workforce
It’s good business and good for our soul! Long before Wal-Mart greeters, my grandmother, at 75 years old, decided that she was going back to work after being out of the workforce for nearly twenty […]
Leadership & HR
Leveraging Trust in Your Organization
How individual and group leadership will give you a strategic advantage and greater profits “THE MOMENT THERE IS SUSPICION ABOUT A PERSON’S MOTIVES, EVERYTHING HE DOES BECOMES TAINTED.” – MAHATMA GANDHI As a country, we […]
Marketing & Loyalty
Enough with the Senior Promotions!
Today’s boomers are not your typical senior Over my twenty plus years in gaming, I have implemented my share of Senior Days. My favorite was “Senior Skip Day” for those “50 or Better.” I was […]
Leadership & HR
New Workplace Culture Featuring Pets and Babies
Why not create a policy to help company morale? Having spent my career working for Tribes, I have always appreciated the focus on future generations and the generosity towards community and family. This focus is […]