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TG-23Q4

Articles

Reputation Management

September 23, 2023 Justin Shank
Articles

Walking the Walk: Using Gemba Walks to Optimize Your Gaming & Hospitality Business

September 23, 2023 Mason Gray

Chris Faria: Hey everyone, it’s Chris here from Tribal Gaming and Hospitality Magazine. Welcome to another special edition of TG&H On Air. We are speaking with Mason and Jeff Gray, Raving’s Business Optimization team. Your […]

Articles

Your Five-Step Service Walkabout

September 23, 2023 Steve Browne

It’s that time of the year again – the moment to swap those loafers for sneakers or opt for snazzy running shoes, or whatever suits your style. Step out of that office chair and onto […]

Articles

Desert Diamond 30th Anniversary

September 23, 2023 Christine Faria
Articles

Three Tips for Getting Through Budget Season

September 23, 2023 Chris Archunde

Hi everyone – it’s Chris Archunde from Raving, and today I’m talking about my three tips for getting through budget season. When we as marketers have a strong understanding of how our budget impacts other […]

Articles

Drilling Down: The Imperative Role of Data Analysis in Modern Surveillance Operations

September 23, 2023 Jennifer Boss

The transition from traditional to modern surveillance methods has been a vital turning point in ensuring the safety of property and assets, particularly in industries like gaming. With the advent of more sophisticated technology and […]

Articles

Technology Alone Won’t Save Your Hospitality Department

September 23, 2023 Brett Magnan

With the lack of knowledgeable staff, not to mention warm bodies that want to work, you might think that the solution is to build an app, and avatar or a kiosk that replaces the need […]

Articles

The ROI of the Human Touch

September 23, 2023 Dan Stromer

In today’s casino environment the focus always revolves around increasing ROI, ADT, ADW and whatever acronym that says were making more money. Adding on whatever fee we can find or increasing the house advantage on […]

Articles

Strategic Planning for 2024 and Beyond

September 23, 2023 Houston Productions

In the new era post COVID, the concert industry is in a state of flux. Here are some essential insights covering what you need to know for your entertainment strategy in 2024 and beyond. From […]

Articles

Everything Everywhere All at Once is a Movie, not a Blueprint for Hosts

September 23, 2023 Janet Hawk

During a session at this summer’s Host and Player Development Conference, we were talking about all the things a host must focus on to be successful. The question was asked, “How am I supposed to […]

Articles

Seek to Find the Highest Purpose in Life and Work

September 23, 2023 Stephanie Somanchi

Ever watch “The Antiques Road Show?”  People bring in their old, dusty stuff from the attic and ask an appraiser if it is worth anything. Most of the time, it is just old junk but […]

Articles

Do you Have a Guest Loyalty, or Disloyalty Program?

September 23, 2023 Steve Dahle

As casino marketers, our primary goal is driving profitable, and incremental revenue. The casino loyalty program, or players club, is an important element of our success in that endeavor. However, when was the last time […]

Articles

Can Your Club Members Pick You Out of a Crowd?

September 23, 2023 Deb Hilgeman

Raving’s national research of casino player clubs indicates that at least 25% of players think all clubs are about the same. What percent of your club members can’t differentiate your club from your competitors? Or, […]

Articles

Oklahoma Indian Gaming Association Update

September 23, 2023 Sheila Morago
Articles

Indian Gaming Association Update

September 23, 2023 Ernie Stevens, Jr.
Articles

California Nations Indian Gaming Association Fall Update

September 23, 2023 CNIGA

By Chairman James Siva, CNIGA As the summer heads into fall, and the California Legislature nears the end of its session, the California Nations Indian Gaming Association is active on the legislative front. In June, […]

Articles

Celebrating Land and Location in Cultural Heritage and Tribal Tourism

September 23, 2023 AIANTA

The Yurok Tribe’s enviable location amidst the California Redwoods sets the stage for incomparable hospitality experiences. In Yurok country, everything is so big, it’s not difficult to picture yourself in the center of the world. […]

Articles

Five Ways to Improve and Optimize Accounting and Financial Processes at Your Tribal Casino

September 23, 2023 Wipfli

Sponsored Content by Wipfli What do most GMs and CFOs ask for when it comes to accounting and financial processes, especially for high-volume casinos? Survey says: Speeding up time to close. Simplifying multi-entity accounting practices. […]

TG&H Magazine Digital Edition

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