Articles
Technology Alone Won’t Save Your Hospitality Department
With the lack of knowledgeable staff, not to mention warm bodies that want to work, you might think that the solution is to build an app, and avatar or a kiosk that replaces the need […]
Articles
Everything Everywhere All at Once is a Movie, not a Blueprint for Hosts
During a session at this summer’s Host and Player Development Conference, we were talking about all the things a host must focus on to be successful. The question was asked, “How am I supposed to […]
Articles
Walking the Walk: Using Gemba Walks to Optimize Your Gaming & Hospitality Business
Chris Faria: Hey everyone, it’s Chris here from Tribal Gaming and Hospitality Magazine. Welcome to another special edition of TG&H On Air. We are speaking with Mason and Jeff Gray, Raving’s Business Optimization team. Your […]