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HomeArticlesTechnology

Technology

Articles

Aristocrat’s Customer Experience Solutions

June 8, 2020 Tribal Gaming and Hospitality

Written By Guest Author Cath Burns — Aristocrat Technologies, Inc. Aristocrat Technologies, Inc. (ATI) is “Your Partner in Entertainment Experiences.” ATI re- aligned their Systems division to mobilize a Customer Experience Solutions team, combining years […]

Articles

Leveraging Cashless and Contactless Technologies

May 18, 2020 Tribal Gaming & Hospitality

By Ryan Reddy, IGT Vice President Systems and Payment Products Now more than ever, casino operators are turning to suppliers for insights and innovations that will enable them to thrive in today’s “new normal.” Casino […]

Gaming Operations

Take a Look At Your Slot Floor and How Quickly Contamination Can Occur

May 11, 2020 Tribal Gaming & Hospitality

Understanding reopening strategies using simulations of the slot floor Jason D. Fiege, Ph.D. CEO, nQube Data Science Inc. Forward by Christine Faria, Executive Editor, Tribal Gaming & Hospitality Magazine On April 29, I viewed a […]

Marketing & Loyalty

Ideas to keep your players, team members and community engaged while you’re closed!

March 31, 2020 Daniel Wood

Create in home entertainment for everyone in your database that will drive a visit when you re-open The past few weeks has shaken the gaming industry along with practically every other industry across the nation. […]

BMM Academy
Technology

Staying Ahead of the Technology Curve

March 23, 2020 Jodi Dilascio

How Tribal regulators are benefiting from access to critical education from one gaming vendor partner I’ve worked in the gaming industry for over 35 years, 27 of them in Indian Country, and throughout those years […]

Sports Betting
Technology

Key Strategies for Choosing a Sports Betting Partner

March 23, 2020 Dan Stromer

Coming soon to your neighborhood … At the time of this writing, there are 20 states and Washington, D.C., that have legalized sports betting. By the time this is published, there may be more. What […]

Technology

Improving Guest Profitability and Experience Through Kiosks

April 1, 2019 Savantis

The balancing act with security concerns It is not an exaggeration to say that Kiosk technology is a top consideration for business executives in casinos and hospitality properties. As a matter of fact, in a […]

Technology

Customer Journey Management

January 1, 2019 Prasanna Satarasinghe

Key Infrastructure Building Blocks to Get You Started What is Customer Journey Management? How does it relate to Native American casinos and gaming? How does it impact business? What can executives do so it has […]

Technology

Fearless Industry Predictions for 2019

January 1, 2019 Jerry Epstein

Brought to you by Epstein the Magnificent As we welcome in a new year, I thought it would be fun to take off my normal “sales guy” hat, don the turban, and gaze into the […]

Technology

Before You Purchase That New Marketing Software Product

October 1, 2018 Lynette O'Connell

Seven questions to ask yourself before you invest your time and money There are a lot of good marketing products out there, and I bet that your phone and email are inundated with hopeful sales […]

Technology

Trends Impacting Native American Gaming and Resorts

October 1, 2018 Bill Harrison

Implications for IT and business – Are you ready? As many in the casino industry have attested, casino gaming revenues throughout the country are under continued and growing pressure, creating the necessity to diversify with […]

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TG&H Magazine Digital Edition

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