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News Ticker
  • Oneida Nation Enterprises to Increase Starting Pay for Cooks to an Industry-Leading $20 an Hour
  • Bryan Stanbridge, Director of Planning and Analysis, Saracen Casino Resort: “We are excited to begin using Quick Custom Intelligence’s Enterprise Platform.”
  • NBA Joins AGA’s Have A Game Plan.® Bet Responsibly.™ Public Service Campaign
  • Florida resident hits life-changing $1.29M jackpot at Cherokee Casino & Hotel Roland
  • Monterey Park Victims’ Fund Receives $100,000 Contribution From Pechanga
  • Cage Warriors Announce Sycuan Casino Resort Partnership, Initial CW 149 Fighters
  • Foodie Festival Season Kicks Off With Pechanga’s Chocolate Decadence & Wine Fest
  • Potawatomi Casino Hotel Sportsbook Set to Replace Northern Lights Theater, Fire Pit Sports Bar & Grill
  • Collective Soul to ‘Shine’ Some Rock ‘n’ Roll on Northern Quest Resort & Casino’s 2023 Fall Concert Lineup
  • Eastern Shawnee Tribe of Oklahoma first to offer Totem Accounts
Home2019January

Month: January 2019

Marketing & Loyalty

Are You Getting Enough Juice from Your Digital Advertising

January 1, 2019 Mark Astone

Three critical questions to evaluate your program In the 25 years since the launch of the first clickable web banner, the industry has continually reinvented itself as new technologies have become available. Digital marketing capabilities […]

Technology

Customer Journey Management

January 1, 2019 Prasanna Satarasinghe

Key Infrastructure Building Blocks to Get You Started What is Customer Journey Management? How does it relate to Native American casinos and gaming? How does it impact business? What can executives do so it has […]

Data Analytics

Building a Marketing Testing Program

January 1, 2019 Lynette O'Connell

Nine lessons for better results I am sure we can all agree that testing is a great thing, and many of you have probably tried it to different degrees of success. But did you get […]

Hospitality

Techniques for Maximizing Hotel Rooms

January 1, 2019 Brett Magnan

Drive more play in your casino through yield management Rooms as a tool to increase play in the casino is becoming critically important as operators maximize rates based on demand and measured against player worth […]

Marketing & Loyalty

How to Avoid Racking Up Thousands of Additional Dollars in 2019

January 1, 2019 Tami Jones

Surprise, It’s Time for the January Postal Rate Increase In keeping with its own tradition, the United States Postal Service is proposing to raise rates at the end of January. Oh, who are they kidding? […]

Finance & Compliance

Gaining a Deeper Insight Into Casino Performance

January 1, 2019 Kevin Huddleston

Perspectives and expectations of financial reports Understanding financial statements is not just a role reserved for bean counters, CFOs and your casino’s GM. It’s important that anyone who wants a seat at the table, whether […]

Research

Six Ways to Use Market Research to Improve Your Business

January 1, 2019 Deb Hilgeman

Why pictures of your players will drive more social engagement We’re at the start of another year, so it seems like a good time to remind everyone about how market research can help you make […]

Guest Service

Client Spotlight: Kickapoo Lucky Eagle Casino Hotel

January 1, 2019 Janet Hawk

What an Idea. A Crazy, Mad, Wonderful Idea! A little background on this property: Kickapoo Lucky Eagle Casino Hotel, located in Eagle Pass, Texas, is proudly owned by the Kickapoo Traditional Tribe of Texas. It […]

Marketing & Loyalty

Three Powerful Steps to Help Your Property Compete

January 1, 2019 Christine Faria

So you don’t have to attend more of “those meetings” We’ve all been in that meeting. Burning the midnight oil trying to address where the property has gone off course. The GM is puzzled. The […]

Technology

Fearless Industry Predictions for 2019

January 1, 2019 Jerry Epstein

Brought to you by Epstein the Magnificent As we welcome in a new year, I thought it would be fun to take off my normal “sales guy” hat, don the turban, and gaze into the […]

Security

Fraud Reduction in Non-Gaming

January 1, 2019 Jennifer Boss

Are you following these best practices? On average, casinos lose 9 USD per day, per team member, to internal theft and fraud in gaming and non-gaming areas. For an organization with 1,000 team members, the […]

Host & Player Development

Die Tiers, Die: The Sequel

January 1, 2019 Nicole Barker

Top Ten Questions to Ask About Your Tiered Card Program I first introduced the phrase “Die, Tiers, Die” at the Raving NEXT conference in 2014. My prophecy hasn’t come true. Tiered card programs haven’t died. […]

TG&H Magazine Digital Edition

Latest News

  • Deana Scott, CEO of Raving, “We are excited to have Andrew Cardno speaking at Raving NEXT about the importance of tribal data sovereignty.”
    January 31, 2023
  • Mohegan Named Casino Operator for Soloviev Group’s NYC Casino Bid
    January 31, 2023
  • John Cafferty & the Beaver Brown Band Rock Northern Quest Resort & Casino’s Stage in the Spring
    January 30, 2023
  • AGS Appoints Industry Veteran and Lead Independent Director Adam Chibib as Chairman of the Board
    January 27, 2023
  • Country Star Tracy Byrd to Perform at Angel of the Winds Casino Resort
    January 27, 2023

Popular Posts

  • Foxwoods Resort Casino Reopens Bingo Hall posted on August 28, 2020 | under News, Tribal News & Stories
  • ‘Cache Creek Casino Direct’ Offers Regional Daily Bus Trips Focused on Quality, Convenience and Value posted on January 23, 2020 | under Tribal News & Stories
  • Nominations for the 2023 Native American 40 Under 40 Awards now open posted on January 6, 2023 | under News, Tribal News & Stories
  • Florida resident hits life-changing $1.29M jackpot at Cherokee Casino & Hotel Roland posted on January 25, 2023 | under News, Tribal News & Stories
  • Elwha River Casino Begins Expansion Project posted on February 18, 2022 | under News, Tribal News & Stories

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