
Articles



California Nations Indian Gaming Association Fall Update
By Chairman James Siva, CNIGA As the summer heads into fall, and the California Legislature nears the end of its session, the California Nations Indian Gaming Association is active on the legislative front. In June, […]

Celebrating Land and Location in Cultural Heritage and Tribal Tourism
The Yurok Tribe’s enviable location amidst the California Redwoods sets the stage for incomparable hospitality experiences. In Yurok country, everything is so big, it’s not difficult to picture yourself in the center of the world. […]

Five Ways to Improve and Optimize Accounting and Financial Processes at Your Tribal Casino
Sponsored Content by Wipfli What do most GMs and CFOs ask for when it comes to accounting and financial processes, especially for high-volume casinos? Survey says: Speeding up time to close. Simplifying multi-entity accounting practices. […]

Top 5 Slot Machine Feature Trends
Sponsored Content by Velvix In the realm of casino gaming, manufacturers, both seasoned veterans and innovative newcomers, are revolutionizing the aesthetics, functionality, and overall experience of slot machines. The pursuit of creating the next groundbreaking […]

IGA Mid-Year Conference 2023: Insights and Innovations in the Tribal Gaming Community
The Indian Gaming Association’s Mid-Year Conference & Expo held at Foxwoods Casino Resort on September 12 to 14, 2023 served as a meeting place for leaders in the Tribal gaming community. This year’s event honored […]

The Impact of Higher Education on Employee Retention
In this week’s interview we caught up with Patrick Horning, National Tribal Strategic Alliance Executive, for the University of Phoenix. In this video Patrick talks about their Tribal Strategic Alliance Agreement (TSAA) program and how […]

The Changing “Ask” of Labor and How Our Industry is Reacting
Hello class … tell me what you did this summer! Your paper is due at the end of the week. Yes, folks, Labor Day has arrived. I see kids standing at the bus stop, many […]

Welcoming Chris Archunde: Elevating Gaming and Hospitality Excellence
Raving CEO Deana Scott welcomes Chris Archunde, Raving’s newest Partner. Chris brings 23 years of gaming and hospitality experience packaged with enterprise-wide project management, contract negotiation skills, marketing and performance strategy. With a diverse 23-year […]

Tribal Sports Betting: Identifying Opportunity and Choosing the Right Strategy
Kambi’s Senior Director of Sales, David Bretnitz, discusses the state of tribal sports betting, the importance of creating a strategy that works for each individual operator, and how Kambi can help every step of the way. […]

Quick Custom Intelligence Deploys Artificial General Intelligence as COO
SAN DIEGO (July 6, 2023) — Quick Custom Intelligence (QCI), a world leader in Generative Artificial Intelligence, today announced the deployment of Jarvis as their Chief Operating Officer. Jarvis is a Generative AI rules engine […]

The NNAHRA Board Invites You to Connect and Learn at their 27th Annual Conference!
TG&H chatted with the team from the National Native American Human Resources Association regarding their 27th Annual Conference at Gila River Resorts & Casinos – Wild Horse Pass taking place in Chandler, AZ, September 25 – 27, […]

Amplifying Your Story Through Strategic Marketing
Article written by Kim Bacca In just 13 years, Cherokee Nation has leveraged its passion for education and dedication to the preservation and promotion of its heritage to develop a robust cultural tourism program. Drawing […]

How Tribes are Going Beyond Gaming
Tapping into innovative trends in hospitality, technology, and guest experiences is helping Tribal properties differentiate themselves and attract younger visitors beyond gaming and storytelling is a big part of that. With casino gaming maturing, online […]

The Do’s and Don’ts of “Cutting-In” to a New (or Existing) Guest
Interview with Steve Browne and Janet Hawk One of the most important skills of a casino host is how to introduce yourself properly and effectively to a new or existing guest (also known in the […]

Human Trafficking in the Gaming World
Less than a decade ago, I would have said the gaming industry didn’t have to worry about human trafficking occurring at casino properties. And if it did, it was only rarely. After all, casinos have […]

Operations & Inflation: The Evil Twins of Post Pandemic
Casinos are facing a double-barreled challenge in 2023. Post-pandemic effects are challenging marketing and operations, while inflation is slowly eating away at the bottom line. Some casino markets are forging ahead as revenues keep climbing […]

Room Rate Lost Leader vs. Profit Center
When I left traditional hospitality 20 years ago and moved into the gaming sector, I quickly realized that the standard business model for selling hotel rooms needed to be revised. The casino business was vastly […]

Seven Ways to Get In-Tune with Today’s Entertainment Model
In today’s entertainment world, there have been a lot of changes and challenges following our bout with COVID (yes … it is STILL impacting us) and creating issues that affect our entertainment business. Here are […]