Communicating to Elevate Security and Service

How Relay brings better connectivity, location aware devices and adaptable software based control to improve your operations

Tribal casinos confront unique challenges: high-stakes security, expansive floor plans, spotty connectivity in rural areas, and the intricacies of managing a casino. Your casino is more than a business; it is the economic engine of your community. This drives you to strive for high levels of innovation, efficiency, and care in your operations.

Just as you are more than a casino, Relay is more than a radio, delivering a standard of care and innovation absent in legacy systems. Our distinctive connectivity approach ensures redundancy by harnessing multiple cell networks and your WiFi, rendering range challenges a distant memory. Less infrastructure is needed, lowering your costs and saving your time because Relay leverages your existing infrastructure, unlike radios. The inability to communicate with essential personnel poses a significant risk to maintaining high security and service standards—Relay enhances your connectivity to mitigate this risk.

Relay devices are intelligent, making them location-aware through GPS and indoor tracking. By equipping your team with location-aware devices, you can efficiently deploy personnel closest to resolving any security or service issues that may arise. The devices are small and lightweight which means your team is more likely to wear it (so you can actually reach them). They are also extremely durable and much less likely to break, saving you money.

In the dynamic casino industry, adaptability is crucial. Relay offers software-based cloud controls as adaptable as you are, providing unlimited channels to organize your team according to your preferences. You gain visibility into communication and device locations through an easy-to-use cloud based software dashboard for both your IT team and security operations center. Say goodbye to radio programming costs and channel limitations.

Our attentive US-based customer service and support teams share your commitment to success, understanding the reliance your community places on you. If you want to learn more, explore how the French Lick Resort and Casino revamped their security strategy and communication with Relay’s assistance.

Join us at RavingNEXT January 30th – February 1st to learn how you can transform your casino’s operations with the help of Relay.