As a researcher, I love surveys. As a consumer, I’m getting tired of being asked, “Will you take a few minutes to tell us how your AT&T technician did today?” or “On a scale of […]
The reawakening is here. Government restrictions are lifting. Vaccination levels are growing. Stimulus funds are beginning to flood markets. Economists are predicting unprecedented GDP growth for 2021. Pent-up is turning into revved-up. Welcome to the […]
It has been several years since the last time I was asked to write an article, and quite frankly, I have started and stopped this article two or three times over the past week as […]
During this incredibly unpredictable and unstable 14-plus months for all of us, casino entertainment is last on most people’s lists. However, with the successful rollout of the vaccines, we are seeing a total surge in […]
Last month TG&H checked in with several of our friends across the country and asked them about what strategy, process or insight they adopted due to the pandemic that was a positive and would stay […]
Businesses all over are making big news – the bad kind. A major pipeline, more than one casino, a meat producer and a regional hospital have all been in the news recently for getting “hacked” […]
Best Practice #1: Review Marketing Programs and Promotions The surveillance department should review each marketing program or promotion for weaknesses, vulnerabilities, or security concerns. For example, coupons for a free meal or drink without an […]
I get it … COVID-19 created a whole new set of challenges for our business, and in order to be open, certain safety requirements were implemented. You had to add sanitation stations, plexiglass partitions between […]
Okay, class, time for number four … my fourth lesson in “How to Be a Hospitality Pro … or, How I Became One in My Spare Time.” You may remember from my last three articles, […]
Sponsored post by Global Payments Gaming Solutions Chris Faria, Tribal Gaming & Hospitality Magazine, and Christopher Justice, President of Global Payments Gaming Solutions discuss the bright future of cashless gaming technology and how it may […]
Sponsored post by Beekeeper On the post-pandemic path to recovery, your frontline workforce is the strongest asset to drive your success. As your organization’s ambassadors, they can make or break your guests’ experience, and internally, […]
Sponsored Content The American Gaming Association recently reported Q1 2021 as its highest grossing quarter ever; a sign of hope the gaming industry desperately needed. Many companies are now looking toward the future, eager to […]
On June 15, 2021, Ainsworth executives and game developers offered a preview of some of the fresh products that will be on display at NIGA later this summer. Get a first look at the new […]
Sponsored post by Kambi Sports betting has the potential to elevate the entire casino floor, bringing new demographics through the doors of your property while driving revenues not just from the sportsbook, but across gaming […]
Ainsworth recently announced an exclusive online partnership with GAN. The five-year agreement guarantees $30 million in exchange for providing current and future online games within North America. More than 75 unique slots titles are initially included […]
Sponsored post by Prospera Health & Hospitality Services Chris Faria, Tribal Gaming & Hospitality Magazine, and Kevin Kilkeary, Prospera Health & Hospitality discuss the physical journey each guest takes at a property and how their team […]
Sponsored post by Rush Street Interactive Andrew Gentile, Little River Casino Resort, and Rob Picard, Rush Street Interactive, discuss their partnership opening both a retail and online sportsbook, and online casino in Manistee, MI. As […]
Sponsored Content By Mike Engel, VP Hospitality Innovation, Mille Lacs Corporate Ventures Many years ago, I was at a food show and ran into an old family friend. Katie was the sister to one of […]
Sponsored post by Eclipse Gaming How is Eclipse going beyond the game to support its Tribal partners? Find out in this exclusive interview with Steven Slotwinski, Chief Technology Officer, Eclipse Gaming, and Chris Faria, Executive […]
Sponsored Content by Etix What if I told you your ticket sales data, including your guest’s purchase history and personal identifying information like email address and phone numbers, wasn’t completely yours? Would that get your […]
Copyright © 2020 — Tribal Gaming and Hospitality Magazine — All Rights Reserved.