Oklahoma is home to the third largest gaming market in the United States, with more than 80,000 electronic machines on the floors of our more than 130 operations. The OIGA Conference and Trade Show has […]
Over a year ago, the world as we knew it came to a halt because of the COVID-19 pandemic, affecting society’s social, physical, spiritual and economic impacts. Through it all, Indian Country and the Tribal […]
Have you ever wondered just how hard it would be to judge a talent show? To find the next “superstar”? Well, let me tell you, it’s tough. But we did it. We found TWO as […]
At the beginning of the year, Raving Marketing Manager Gency Warren and I were having a discussion about how much our steps per day had fallen now that we were working from our home offices. […]
Get ready for some drama! Have you noticed a few more meltdowns, outbursts and shutdowns? If you haven’t yet, please brace yourself. We are a highly traumatized group of people. What we’ve experienced both individually […]
There is not one marketer in the world who is not facing the restructuring and rethinking of their marketing after the year that we’ve had. And while some were somewhat lucky to be marketing “essential” […]
It’s not about the information being correct, it’s about whether your audience wants to give you 30 seconds of their time. At no time in human history was it ever more difficult to grab your […]
As a researcher, I love surveys. As a consumer, I’m getting tired of being asked, “Will you take a few minutes to tell us how your AT&T technician did today?” or “On a scale of […]
The reawakening is here. Government restrictions are lifting. Vaccination levels are growing. Stimulus funds are beginning to flood markets. Economists are predicting unprecedented GDP growth for 2021. Pent-up is turning into revved-up. Welcome to the […]
It has been several years since the last time I was asked to write an article, and quite frankly, I have started and stopped this article two or three times over the past week as […]
During this incredibly unpredictable and unstable 14-plus months for all of us, casino entertainment is last on most people’s lists. However, with the successful rollout of the vaccines, we are seeing a total surge in […]
Last month TG&H checked in with several of our friends across the country and asked them about what strategy, process or insight they adopted due to the pandemic that was a positive and would stay […]
Businesses all over are making big news – the bad kind. A major pipeline, more than one casino, a meat producer and a regional hospital have all been in the news recently for getting “hacked” […]
Best Practice #1: Review Marketing Programs and Promotions The surveillance department should review each marketing program or promotion for weaknesses, vulnerabilities, or security concerns. For example, coupons for a free meal or drink without an […]
I get it … COVID-19 created a whole new set of challenges for our business, and in order to be open, certain safety requirements were implemented. You had to add sanitation stations, plexiglass partitions between […]
Okay, class, time for number four … my fourth lesson in “How to Be a Hospitality Pro … or, How I Became One in My Spare Time.” You may remember from my last three articles, […]
Sponsored post by Global Payments Gaming Solutions Chris Faria, Tribal Gaming & Hospitality Magazine, and Christopher Justice, President of Global Payments Gaming Solutions discuss the bright future of cashless gaming technology and how it may […]
Sponsored post by Beekeeper On the post-pandemic path to recovery, your frontline workforce is the strongest asset to drive your success. As your organization’s ambassadors, they can make or break your guests’ experience, and internally, […]
Sponsored Content The American Gaming Association recently reported Q1 2021 as its highest grossing quarter ever; a sign of hope the gaming industry desperately needed. Many companies are now looking toward the future, eager to […]
On June 15, 2021, Ainsworth executives and game developers offered a preview of some of the fresh products that will be on display at NIGA later this summer. Get a first look at the new […]
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