In an exclusive interview, Antonio Perez, General Manager and Chief Operating Officer at Rolling Hills Casino, shared his insights on navigating the rapidly evolving landscape of technology and innovation. “At IGA, our goal is to see […]
Janet Hawk gives us the “who” and the “what” at the recent Raving NEXT: Indian Gaming Strategic Operations & Leadership Conference. Click “Play” above to get the answers: What do we sell at the casino? […]
Christine Faria In the last couple of years, we’ve talked a lot about the Lean Six Sigma program. Recently you did a session at the Raving NEXT: Indian Gaming Strategic Operations & Leadership Conference where […]
There has been an increasing number of incidents occurring at casino properties involving cybercrime. Recent attacks have included gaining unauthorized entry into a gaming property’s computer system and gaining access to sensitive information that is […]
In recent years, we’ve seen the role of non-gaming activities at a casino become increasingly important across all generations, especially among Millennials and Gen Z. Because of this shift, LaneTerralever (LT) has conducted a national […]
Have you ever noticed how difficult it is to sell split pea soup? For most of us, it is the least of the soup choices we like and the last one to order if seen […]
TG&H Readers: We’ve had requests to rerun this classic article from Raving’s Mister Browne. Yes, it’s circulated every department for the last … twenty years! And although technology may change, people may change, properties may […]
Special thanks to Jacqueline Martinez, Casino Del Sol’s newly appointed Director of Community Relations for taking time to chat with TG&H. We received news of her appointment last year (see following press release) and got […]
Outsourcing … when is the time to call in the experts to provide your organization with the tools needed to cross the finish line again and again? Answer … there’s no time like the present. […]
I had an interesting conversation a few weeks ago. I was having coffee with a couple of friends and we were discussing all the different ways our jobs have gotten harder, as well as how […]
Chris Faria (CF): Today we’re talking about ways to overcome the service gap and really talk about the financial impact of poor-quality service. Thank you, Jeff and Mason Gray, for joining us, as our Business […]
Raise your hand if you love the holidays. Okay, raise your other hand if you dread the holidays. Right now, I look like I’m being held up by a bank robber. You? Honestly, I would […]
The WIGA Scholarship Program Gala & Auction was a vibrant celebration resonating with a powerful message of investing in the future for upcoming generations. The gathering held at ilani this past Saturday, November 18, […]
Sponsored by Kambi TG&H stopped by Kambi‘s booth at #G2E and spoke with David Bretnitz about their approach to building strong trust-based partnerships with tribal clients and what to look forward to in 2024. Sports betting can play a […]
TG&H presented Ainsworth Showroom Live from the tradeshow floor to give casino operators a closer look at the games on display at G2E 2023. Enjoy this innovative way to bring the tradeshow floor to your […]
During G2E 2023, Deron Hunsberger, President – North America, Ainsworth, chatted with Raving CEO & Owner Deana Scott about how the company is evolving to meet the industry’s future landscape. “Ainsworth has made a significant […]
“Facial recognition is where you can get a real return investing in AI,” shares Henry Valentino of eConnect from their Innovation Lab during the Global Gaming Expo (G2E) last week in Las Vegas. As technology […]
Chris Faria: Hey everyone, it’s Chris here from Tribal Gaming and Hospitality Magazine. Welcome to another special edition of TG&H On Air. We are speaking with Mason and Jeff Gray, Raving’s Business Optimization team. Your […]
It’s that time of the year again – the moment to swap those loafers for sneakers or opt for snazzy running shoes, or whatever suits your style. Step out of that office chair and onto […]
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