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HomeArticles

Articles

Articles

Lean + AI: The Efficiency Audit Casinos Actually Need

December 20, 2025 Deana Scott

Casinos have no shortage of buzzwords flying across their desks these days — “AI,” “automation,” “predictive modeling,” “digital transformation.” But operators know the real truth: None of it matters if your underlying processes are a […]

Articles

How It’s Done: Outsourcing Strategies

December 20, 2025 Tom Osiecki

In this edition of the “How It’s Done” series, we take a deep dive into outsourcing with interviews with Bob Dimmick, CEO, Kiowa Casinos, and Steve Neely, CMO at Quechan Casino Resort and Paradise Casino. […]

Articles

Hiring, Training, and Retaining Security and Surveillance Personnel

December 20, 2025 Derk Boss

Contributed By Derk J Boss, CFE, CPP, CSP and Jason M Boss, CSP A new hiring landscape The world of work changed dramatically in the wake of the COVID-19 pandemic. Industries across the globe are […]

Articles

From One Operator to Another: How data is shaping marketing strategies and decision-making

December 20, 2025 Tribal Gaming & Hospitality

In our ongoing From One Operator to Another series, we sit down with industry leaders to talk about the real challenges and opportunities they face in their day-to-day work. This issue, we connected with Lacy […]

Articles

Casino Entertainment Buying for Hispanic and Asian Audiences

December 20, 2025 Kell Houston and Dwayne Ulloa

Booking Hispanic and Asian entertainment comes with details casinos often overlook — from the right social media outlets to cultural expectations around food, families, and show length. None of it is complicated, but it is […]

Articles

A Holistic Approach to Casino Leadership: Introducing the Balanced Scorecard

December 20, 2025 Michael Minniear

For decades, many tribal casinos have measured property performance primarily through financial metrics such as Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA), revenue growth, and year-over-year comparisons. In many cases, executive and management bonuses […]

Articles

A Year of Growth, Purpose, and Partnership for the Pascua Yaqui Tribe

December 20, 2025 Deana Scott

Every so often, I meet a leader whose perspective is shaped by the long view — someone who’s been in the work long enough to see how small decisions turn into generational change. That’s the […]

Gaming Operations

This Casino CIO Worked the Floor First. Here’s Why That Matters

December 3, 2025 Tribal Gaming & Hospitality

TG&H sat down with Relay’s Chase Martin to recap the standout session his team moderated at G2E. He shared one major takeaway that every casino operator needs to hear: Robin Villareal’s powerful, people-first take on technology. Robin Villareal […]

No Picture
Gaming Operations

Performance Upholstery: Built to Last in Hospitality and Gaming Spaces

November 26, 2025 gmf fabrics

Sponsored Content by gmf Fabrics When it comes to casino and hotel interiors, style might turn heads—but it’s performance that keeps spaces looking pristine. That’s where GMF Fabrics steps in. In a recent TG&H On […]

Special Features

We’re the Old People Now (And Maybe That’s Why We Still Believe in Magic)

November 21, 2025 Christine Faria

By Christine Faria, Executive Editor, Tribal Gaming & Hospitality Magazine It takes effort to celebrate. It feels weird to admit that out loud — that spending time with people you care about takes planning, coordination, […]

Special Features

In the Spirit of Giving: Family, Firelight, and Gratitude

November 21, 2025 Brady Scott

By Brady Scott Dai sla. Hello and welcome. We know that while this season often brings talk of Thanksgiving, for many Native people, it’s a time of reflection and remembrance. The stories we carry about […]

Project Development

TG&H Native-Owned Business Spotlight: Wozani

November 20, 2025 Tribal Gaming & Hospitality

Featuring Shilo and Shawna Clifford, Founders – Oglala Lakota Tribe, Badlands, South Dakota This article is part of Tribal Gaming & Hospitality Magazine’s Native American Heritage Month series, highlighting Native and Tribally owned businesses that […]

Hospitality

The Heart of Coeur d’Alene: Culture, Community, and Connection

November 16, 2025 Tribal Gaming and Hospitality

For more than three decades, Coeur d’Alene Casino Resort Hotel has been more than a destination—it’s been a storyteller, a teacher, and a neighbor. From the intricate beadwork and artwork displayed throughout its resort to […]

Gaming Operations

Your Expertise Needed: The Future of Casino Tech

November 12, 2025 Relay

Sponsored Content by Relay My name is David, and I’m a Product Manager at Relay. I recently chatted with Chris from Tribal Gaming & Hospitality to discuss the biggest challenges casino operators are facing—from reducing […]

Finance & Compliance

Worldpay Expands Payment Options for Tribal Gaming

November 7, 2025 Worldpay

Worldpay Expands Payment Options for Tribal Gaming For tribal gaming operators, payments are more than transactions. They are the foundation of cash flow and player trust. They also carry responsibilities that go beyond the transaction, […]

Leadership & HR

Veterans Day Voices Of Service: A Paratrooper’s Memory

November 7, 2025 Tribal Gaming & Hospitality

Contributed by Kevin Parker, Director of Electronic Table Games Product Management and Sales, IGT Kevin is a registered member of the Chippewa Cree Tribe of the Rocky Boy Reservation in Montana. He is a strong […]

Leadership & HR

Balancing Duty and Grace: Retired Major Liberty Reyes on Service, Family, and Finding Her Strength

November 7, 2025 Tribal Gaming & Hospitality

Twenty years ago — almost to the week — I met Liberty Reyes at Raving’s Indian Gaming National Marketing Conference in Hinckley, Minnesota. We were both early in our careers, both trying to find our […]

Leadership & HR

Healing the Invisible Wounds: Home Base Brings Hope to Native Veterans

November 7, 2025 Tribal Gaming & Hospitality

This Veterans Day, we’re honored to spotlight Home Base, a national nonprofit dedicated to healing the invisible wounds of war for veterans, service members, and their families. Founded in partnership with Massachusetts General Hospital and […]

Marketing & Loyalty

Spotlight: Native and Tribally Owned Businesses to Support This Season

October 31, 2025 Tribal Gaming & Hospitality

The team at Raving and TG&H can personally vouch for Puyallup Chocolates—we’ve enjoyed their incredible confections (and yes, their chocolate-covered fortune cookies are all that!). Of course, we had to perform a little quality control […]

Leadership & HR

TG&H Newsletter: Respect. Reflection. Real Stories.

October 31, 2025 Tribal Gaming & Hospitality

This month, we take time to honor Native American Heritage Month — not with fanfare, but with respect. Tribal Gaming & Hospitality is Native-owned, and we’re also a diverse team of storytellers — Native and […]

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TG&H Magazine Digital Edition

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