TG&H chatted with the team from the National Native American Human Resources Association regarding their 27th Annual Conference at Gila River Resorts & Casinos – Wild Horse Pass taking place in Chandler, AZ, September 25 – 27, […]
Article written by Kim Bacca In just 13 years, Cherokee Nation has leveraged its passion for education and dedication to the preservation and promotion of its heritage to develop a robust cultural tourism program. Drawing […]
Tapping into innovative trends in hospitality, technology, and guest experiences is helping Tribal properties differentiate themselves and attract younger visitors beyond gaming and storytelling is a big part of that. With casino gaming maturing, online […]
Interview with Steve Browne and Janet Hawk One of the most important skills of a casino host is how to introduce yourself properly and effectively to a new or existing guest (also known in the […]
Less than a decade ago, I would have said the gaming industry didn’t have to worry about human trafficking occurring at casino properties. And if it did, it was only rarely. After all, casinos have […]
Casinos are facing a double-barreled challenge in 2023. Post-pandemic effects are challenging marketing and operations, while inflation is slowly eating away at the bottom line. Some casino markets are forging ahead as revenues keep climbing […]
When I left traditional hospitality 20 years ago and moved into the gaming sector, I quickly realized that the standard business model for selling hotel rooms needed to be revised. The casino business was vastly […]
In today’s entertainment world, there have been a lot of changes and challenges following our bout with COVID (yes … it is STILL impacting us) and creating issues that affect our entertainment business. Here are […]
Member development is critical to the future of Tribal enterprises. Like working in any large family business, it can take a toll on the person, but with the right foundation in place, the enterprise and […]
Years ago, I was running marketing for the Mill Casino Hotel and RV Park. I think it was the first year we ever had a summer youth program at the casino, and in walks this […]
The California Nations Indian Gaming Association (CNIGA), founded in 1988, is the largest regional Tribal gaming association in the United States. CNIGA is comprised of 48 federally recognized Tribal governments and are soon to add […]
Obligation is ruining our lives. If that grabbed you … read on, you’re part of the team that has a very long list of things that “should” be done. This should-do/supposed-to-do list is taking us […]
TG&H sits down with Amy Denet Deal, Diné (Navajo People). Amy discusses her journey home to New Mexico at 55, starting a business that supports other artists and how she hopes to create change for her […]
Executive Editor, Chris Faria, sits down to learn more about Congresswoman Pam Shaw, Osage Nation Congress, and Chairwoman & Co-Founder of the United Women of Tribal Gaming in this interview. TG&H: You were one of […]
Sponsored Content by Wipfli When it comes to financial information system expertise, there is a huge benefit of working with an expert who spent 15 years, over half of their career working inside the day-to-day […]
Sponsored Content by Red Circle Do you read many “self-help” books? I read a fair amount. I’ve always been a reader, and it used to be I’d read a lot of fiction — mostly science […]
It’s important for tribes to prioritize and implement strategic operational objectives that realize the highest return on investment with minimal resources. The ROI can be immediate by assessing the benefit and feasibility to execute within […]
When an issue arises, whether it be on a casino floor, in a restaurant, or during a security breach, your natural instinct is to diagnose the situation and mitigate the problem as quickly as you […]
Sponsnored Content by eConnect In this edition of TG&H on Air, Chris Faria interviews Jonathan Locy, Customer Success Specialist at eConnect. Jonathan provides valuable insights into the topic of facial recognition in the gaming and […]
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