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News Ticker
  • Potawatomi Chief Experience Officer Ron Hall Named “c-suite Star”
  • Lucky Club Sycuan Member Wins Nearly $100,000 Ahead of the Holidays
  • Hard Rock Hotel & Casino Sacramento Named in Nationwide Top Rankings in both Newsweek Readers’ Choice and Pollstar
  • 25 Years Bold: Northern Quest Celebrates Milestone Anniversary With Yearlong Celebration
  • Palms Casino Resort and Light & Wonder Celebrate Debut of L&W Lane with Special Holiday Charity Slot Event
  • Northern Edge Navajo Casino Collects 810 Pounds of Food for ECHO Food Bank
  • Hard Rock Sacramento is Going for Gold this Holiday Season through New Year’s Eve, Giving Away 1oz. of Gold Each Saturday in December, and a 1 lb. Gold Bar on New Year’s Eve
  • Comanche Nation Casino Named Best Casino in Southwest Oklahoma
  • Loyal Guest Hits It Big with $142,888.33 Jackpot at Cache Creek Casino Resort
  • Miccosukee Indian Arts and Crafts Festival Returns December 26 – 28, 2025
HomeDigital EditionSpring 2021

Spring 2021

COVER_TGNH_05_SPRING_2021

Videos

Navajo Nation — No Margin for Error … the Stakes are High

Victor Rocha on the 2021 NIGA Indian Gaming & Tradeshow Convention

Sheila Morago on the 2021 OIGA Conference & Trade Show

TG&H Hospitality On Air with Brett Magnan – April 2021

Articles

Enhanced Cleaning is Not Going to Go Away

By Chris Schultheis

Power Trip: Utilizing Pain and Joy for Success

By Stephanie Somanchi

How Digital Communications Are Helping Tribal Hotels and Casinos Support Frontline Workers in Today’s New Normal

By Andrada Paraschiv

Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic

By Dan Schrementi

Un-Wowed by Another Guest Service Failure

By Steve Browne

The Social Casino – The Marketing Machine Your Brand Needs

By Rob Picard

Fewer Guests Doesn’t Have to Mean Less Revenue

By Lynette O'Connell

How to Maximize the Power of Your Brand Through Sports Betting

By Matthew Hosman

PAC-MAN Wheel Behind the Screens

By Mike Trask

Deploying New Technologies in Environmental Services Within the Hospitality Industry

By Chris Schultheis

Exception to the Rule

By Jennifer Boss

It’s Time to Rebuild Your Casino Entertainment

By Houston Productions

Moving Focus Groups Online

By Deb Hilgeman

Pandemic Promotional Execution

By Tom Osiecki

The Remote Access Challenge

By Bobby Simpson

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