Sponsored Content Did you choose the right system for the future? By Chris Schultheis, M.S., President, Midwest Pathogend Services Did you think your additional efforts (and expense) to keep your gaming and hospitality spaces clean […]
Throughout the past year of the pandemic, TG&H/Raving has interviewed several CEOs, Tribal leaders, and general managers from across the country. Many Tribal casinos have been open for months, some recovering lost revenue surprisingly well, […]
Victor Rocha tells us about the move to Las Vegas and what we can expect at the 25th Indian Gaming Tradeshow & Convention.
Sheila Morago gives us a direct update on moving the event to August 2021 and what attendees will experience this year.
Brett Magnan and Deana Scott cover their “loves and hates” for new food and beverage procedures around Covid-Safety and what is being performed well and poorly. Enjoy this playful interview, thumbs up!
Sponsored Content By Rob Picard, Vice President of Business Development, Rush Street Interactive Whether used for increasing brand awareness and loyalty, driving more frequent visits to your property, re-engaging lapsed patrons or converting players to […]
Sponsored Content PAC-MAN is back! PAC-MAN made his first appearance in the arcades in 1980. He’s been a star for over 40 years and is a treasured character known all over the world. Ainsworth’s brand-new […]
Sponsored Content By Matthew Hosman, U.S. Director, Kambi With more regulatory frameworks being established across the U.S., launching sports betting with the right insight from trusted partners gives Tribes the opportunity to drive greater returns, […]
Sponsored Content By Dan Schrementi, VP of Gaming Sales & Marketing, Incredible Technologies How’s that for a headline that should never be written? Yet here we are – the COVID-19 pandemic shook the gaming industry’s […]
Sponsored Content By Andrada Paraschiv, Head of Hospitality, Beekeeper The hospitality industry has a lot to look forward to in 2021, with 1.8 million vaccinations administered in the U.S. each day and travel demand poised […]
Sponsored Content By Chris Schultheis, M.S., President, Midwest Pathogend Services If you’re adhering to your organization’s best practices for regularly wiping down every surface with an EPA-approved COVID-19 disinfectant, using UV lights, or even using […]
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]
By Bobby Simpson, CIO, Finley & Cook Tribal casinos have some very unique technical challenges. When I took over management of IT at Finley & Cook, PLLC (F&C) about 15 years ago, I had to […]
“I’m so grateful for this tragedy. I’m really looking forward to growing from it,” said No One – EVER. I learned long ago not to tell clients that their problems are blessings in disguise. One […]
In this second of a two-part series, Pandemic Promotional Execution, we discuss what it takes to build your promotional calendar during COVID-19. Click here to view Part I. It’s all about the gaming! That was […]
Dealing with COVID-19 has brought about fundamental changes, and not all of them are bad. One example is how working remotely turned into a huge benefit for many companies and their employees. The pandemic has […]
Yes, we all know that this is still a very unpredictable and unsettling time for casino entertainment programs. Entertainment is the one unique element in your “brand” that is currently up in the air […]
Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus on the right guests will continue to protect your margins. […]
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
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