Spring 2021 Videos Navajo Nation — No Margin for Error … the Stakes are High Victor Rocha on the 2021 NIGA Indian Gaming & Tradeshow Convention Sheila Morago on the 2021 OIGA Conference & Trade Show TG&H Hospitality On Air with Brett Magnan – April 2021 Articles Exception to the Rule By Jennifer Boss The Social Casino – The Marketing Machine Your Brand Needs By Rob Picard Fewer Guests Doesn’t Have to Mean Less Revenue By Lynette O'Connell Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic By Dan Schrementi Pandemic Promotional Execution By Tom Osiecki Un-Wowed by Another Guest Service Failure By Steve Browne It’s Time to Rebuild Your Casino Entertainment By Houston Productions Power Trip: Utilizing Pain and Joy for Success By Stephanie Somanchi How to Maximize the Power of Your Brand Through Sports Betting By Matthew Hosman How Digital Communications Are Helping Tribal Hotels and Casinos Support Frontline Workers in Today’s New Normal By Andrada Paraschiv The Remote Access Challenge By Bobby Simpson Deploying New Technologies in Environmental Services Within the Hospitality Industry By Chris Schultheis PAC-MAN Wheel Behind the Screens By Mike Trask Enhanced Cleaning is Not Going to Go Away By Chris Schultheis Moving Focus Groups Online By Deb Hilgeman