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News Ticker
  • Lucky San Diegan Wins Over $60,000 Jackpot at Valley View Casino & Hotel
  • American Indigenous Tourism Association Announces 2026 Excellence in Indigenous Tourism Awards; Call for Nominations Opens for 28th Annual Conference in Tulalip, Washington
  • Navajo Gaming Names Mike Apachee as Lead Casino Shift Manager at Fire Rock Navajo Casino
  • Wind Creek Chicago Southland Welcomes New General Manager Jahnae Erpenbach
  • Bmm TestLabs Welcomes Experienced Gaming Executive Michael Minor as Senior Vice President & Nam Leader, Business Development
  • San Pasqual Band and the California AG Each Sue City of Poway for Not Following CEQA After Multiple Ancestors and Tribal Cultural Artifacts Were Found at Hidden Valley Ranch Site
  • 19th International Conference on Gambling and Risk Taking Announces Academic Lineup
  • Meet the Chefs Competing for a Spot in Iron Chef Tucson 2026
  • 400 Goats Deployed as Yuhaaviatam Stewardship Effort Prepares Region for Early Fire Season
  • Yuhaaviatam of San Manuel Nation Celebrates Yucca Tradition with Immersive Exhibit at Yaamava’ Resort & Casino
HomeDigital EditionSpring 2021

Spring 2021

COVER_TGNH_05_SPRING_2021

Videos

Navajo Nation — No Margin for Error … the Stakes are High

Victor Rocha on the 2021 NIGA Indian Gaming & Tradeshow Convention

Sheila Morago on the 2021 OIGA Conference & Trade Show

TG&H Hospitality On Air with Brett Magnan – April 2021

Articles

Un-Wowed by Another Guest Service Failure

By Steve Browne

Fewer Guests Doesn’t Have to Mean Less Revenue

By Lynette O'Connell

It’s Time to Rebuild Your Casino Entertainment

By Houston Productions

PAC-MAN Wheel Behind the Screens

By Mike Trask

Power Trip: Utilizing Pain and Joy for Success

By Stephanie Somanchi

Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic

By Dan Schrementi

The Social Casino – The Marketing Machine Your Brand Needs

By Rob Picard

Pandemic Promotional Execution

By Tom Osiecki

The Remote Access Challenge

By Bobby Simpson

How Digital Communications Are Helping Tribal Hotels and Casinos Support Frontline Workers in Today’s New Normal

By Andrada Paraschiv

How to Maximize the Power of Your Brand Through Sports Betting

By Matthew Hosman

Exception to the Rule

By Jennifer Boss

Enhanced Cleaning is Not Going to Go Away

By Chris Schultheis

Moving Focus Groups Online

By Deb Hilgeman

Deploying New Technologies in Environmental Services Within the Hospitality Industry

By Chris Schultheis

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