Spring 2021 Videos Navajo Nation — No Margin for Error … the Stakes are High Victor Rocha on the 2021 NIGA Indian Gaming & Tradeshow Convention Sheila Morago on the 2021 OIGA Conference & Trade Show TG&H Hospitality On Air with Brett Magnan – April 2021 Articles Exception to the Rule By Jennifer Boss Un-Wowed by Another Guest Service Failure By Steve Browne How Digital Communications Are Helping Tribal Hotels and Casinos Support Frontline Workers in Today’s New Normal By Andrada Paraschiv Pandemic Promotional Execution By Tom Osiecki Deploying New Technologies in Environmental Services Within the Hospitality Industry By Chris Schultheis PAC-MAN Wheel Behind the Screens By Mike Trask Power Trip: Utilizing Pain and Joy for Success By Stephanie Somanchi Enhanced Cleaning is Not Going to Go Away By Chris Schultheis The Remote Access Challenge By Bobby Simpson The Social Casino – The Marketing Machine Your Brand Needs By Rob Picard Moving Focus Groups Online By Deb Hilgeman Fewer Guests Doesn’t Have to Mean Less Revenue By Lynette O'Connell How to Maximize the Power of Your Brand Through Sports Betting By Matthew Hosman Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic By Dan Schrementi It’s Time to Rebuild Your Casino Entertainment By Houston Productions
