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HomeArticlesTechnology

Technology

Articles

2024 Threats to Sportsbooks Guide

September 24, 2024 Derk Boss & Malcom Rutherford

The number of sportsbooks in operation in the U.S. and Canada has exploded in recent years due to the proliferation of jurisdiction now allowing them to operate. Where once it was a near monopoly for […]

Articles

Can You Afford to Lose a Customer Due to “Eew”?

September 24, 2024 Brett Magnan

What does the smallest of details say about your restaurant?  Your guests are always watching and subtly judging you.  With stiff competition and low margins, it is crucial to not lose a customer because of […]

Sponsored Content

How Ainsworth Games Entertain Players and Drive Slot Revenue

September 23, 2024 Ainsworth

Sponsored Content by Ainsworth At last year’s Global Gaming Expo (G2E), Ainsworth Game Technology unveiled its A-Star RAPTOR cabinet and San Bao games. Both have proven to be hits for the slot supplier, consistently scoring […]

Sponsored Content

EVERIthing Operators Need to Engage Patrons and Enhance their Experience

September 12, 2024 Everi

Sponsored Content by Everi At G2E 2024, Everi will reinforce its commitment to Tribal operators by showcasing its depth of gaming content and integrated Financial Technology and Loyalty solutions, designed to enrich the patron journey […]

Sponsored Content

Introducing QCI Enterprise Platform AGI55: The Future of Gaming Intelligence

September 10, 2024 Quick Custom Intelligence

Sponsored Content by QCI Catch Andrew Cardno’s recent interview with Chris Faria to hear about the big trends impacting the gaming industry and how QCI is helping properties adapt to these changes.  Dear Gaming and […]

Sponsored Content

EZ Baccarat Now Includes Golden Talons and Divine 9 at No Additional Cost. Find Out if EZ is Right for Your Casino

September 5, 2024 Tribal Gaming & Hospitality

Sponsored By EZ Baccarat What Sets EZ Baccarat Apart? At EZ Baccarat, we made a commitment from day one: to deliver a game that would be unique in the marketplace. That’s why we maintain a […]

Articles

Contemporary Enterprise Security

June 21, 2024 Derk Boss

Throughout my career in the gaming industry, I’ve had the privilege of serving in various roles. I started in the slot department, transitioned to the surveillance department, and spent time in security. Much of my […]

Gaming Operations

Rolling Hills Casino Unveils Next-Generation Digital Wallet Experience

April 12, 2024 Tribal Gaming and Hospitality

In an exclusive interview, Antonio Perez, General Manager and Chief Operating Officer at Rolling Hills Casino, shared his insights on navigating the rapidly evolving landscape of technology and innovation. “At IGA, our goal is to see […]

Articles

Cybercrime, Cyber Security, and Surveillance Operations

March 15, 2024 Derk Boss

There has been an increasing number of incidents occurring at casino properties involving cybercrime. Recent attacks have included gaining unauthorized entry into a gaming property’s computer system and gaining access to sensitive information that is […]

Articles

Resort Operations vs. Gaming

March 15, 2024 Brett Magnan

Silos are created and business breaks down when the entire team doesn’t understand the holistic goal. Too often you will hear: The slot team thinks they run the property. Table games team have it easy. […]

Marketing & Loyalty

Want to Move Your Customers? Move to Video.

March 13, 2024 Red Circle

Sponsored Content by Red Circle Spring’s right around the corner, and that means it’s time to start planning for your annual guys weekend sports-betting and obnoxious debauchery trip to Diamond Joe’s in Iowa for March […]

Articles

Communicating to Elevate Security and Service

January 18, 2024 Relay

Tribal casinos confront unique challenges: high-stakes security, expansive floor plans, spotty connectivity in rural areas, and the intricacies of managing a casino. Your casino is more than a business; it is the economic engine of […]

No Picture
Articles

Securing Tribal Data and Systems Sovereignty: A Game-Changer in Casino Operations

January 18, 2024 Quick Custom Intelligence

Dear Gaming and Hospitality Leaders, In the ever-evolving world of casino operations, the importance of data and systems sovereignty has never been more critical. Recently, an unexpected move by 40 cloud providers to cease collaborations […]

Articles

Order Taker or Professional Sales Server?

December 22, 2023 Brett Magnan

Have you ever noticed how difficult it is to sell split pea soup? For most of us, it is the least of the soup choices we like and the last one to order if seen […]

Articles

Understanding Casino Operations Through Mathematics

December 20, 2023 Jennifer Boss

Casino mathematics is a critical aspect of surveillance operations in casinos, serving as the cornerstone for understanding various key metrics like handle, drop, win, and hold percentages. These formulas are instrumental in evaluating the performance […]

Sponsored Content

Relay – Elevate Your Casino Communication

December 14, 2023 Relay

Sponsored Content by Relay Casinos face unique challenges in their daily operations, from managing sprawling floor plans to ensuring high-stakes security. Effective communication is crucial, and it’s time to consider a solution that sets your […]

No Picture
Sponsored Content

G2E Booth #1150 Will Offer EVERIthing Operators Need to Engage Players

October 4, 2023 Everi

Sponsored Content by Everi Everi’s booth at G2E will be like no other, as its strategic investment in new gaming cabinets and depth of content will be on display, aimed at enabling operators to generate […]

Security

Get a Glimpse into the Future of Casino Tech with eConnect’s CTO!

September 28, 2023 eConnect

Sponsored Content by eConnect Are you curious about the future of casino security and operations? We’ve got an exclusive interview with Travis Whidden, the CTO of eConnect, that you won’t want to miss. Travis takes […]

Articles

Drilling Down: The Imperative Role of Data Analysis in Modern Surveillance Operations

September 23, 2023 Jennifer Boss

The transition from traditional to modern surveillance methods has been a vital turning point in ensuring the safety of property and assets, particularly in industries like gaming. With the advent of more sophisticated technology and […]

Articles

Technology Alone Won’t Save Your Hospitality Department

September 23, 2023 Brett Magnan

With the lack of knowledgeable staff, not to mention warm bodies that want to work, you might think that the solution is to build an app, and avatar or a kiosk that replaces the need […]

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TG&H Magazine Digital Edition

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