SAN DIEGO, (February 17, 2026) — Quick Custom Intelligence (QCI) today announced the expansion of its partnership with Tulalip Resort Casino, extending Tulalip’s use of the QCI Enterprise Platform with the addition of QCI Host and QCI Marketing. The expanded deployment builds on the success of the existing platform and enables Tulalip to further enhance personalized guest engagement while driving operational efficiency and profitability.
Tulalip Resort Casino has leveraged QCI’s enterprise capabilities to unify data, improve visibility across teams, and support smarter, faster decision-making. With the addition of QCI Host and QCI Marketing, Tulalip will deepen its ability to activate insights at the guest level — empowering hosts and marketers with tools designed to prioritize high-value interactions and maximize the impact of every touchpoint.
Kyle Gawthorpe, Executive Director of Marketing for Tulalip Resort Casino, highlighted the role QCI plays across the organization:
“QCI has become an indispensable part of our marketing strategy. It empowers our team at every level to take focused, meaningful action and make the most of all our resources — including our time. We’re excited to use QCI Host and Marketing to maximize guest contact and reinvestment strategies to create even more memorable experiences across our properties.”
Dr. Ralph Thomas, CEO of Quick Custom Intelligence, said the collaboration exemplifies how technology can support both guest satisfaction and business performance:
“We are thrilled to deepen our relationship with Tulalip Resort Casino. Their innovative mindset and unwavering dedication to exceptional guest experiences align perfectly with QCI’s mission. Together, we’re excited to push boundaries and set new standards for what’s possible in the industry.”
The partnership reflects QCI’s focus on delivering practical solutions aligned with the real-world needs of casino and entertainment operators. The deployment will support more personalized guest engagement and more efficient marketing and host operations, reinforcing Tulalip’s long-term growth strategy.