Top-Ranked Casino Resorts Use The Agilysys Connected Ecosystem To Deliver Personalized Experiences

AAA Unveils Inaugural Diamond Top 10 Casino Hotel List Recognizing Exceptional Hospitality and Memorable Guest Experiences

ALPHARETTA, GA (October 20, 2026) – Agilysys, Inc. (Nasdaq: AGYS), a global hospitality-focused technology provider, today announced that 8 of the 10 casino resorts named to the inaugural AAA Diamond Top 10 Casino Hotel List use the Agilysys connected ecosystem.

AAA unveiled the inaugural list during the Diamond Spotlight, an event presented by Agilysys on September 29 during G2E in Las Vegas. Based on data collected through in-person AAA Diamond inspections, the list recognizes casino hotels and resorts that deliver exceptional accommodation, personalized service, world-class amenities and memorable guest experiences. The complete list of recognized properties is available on the AAA website.

The strong representation of Agilysys customers highlights the role connected technology plays in supporting personalized experiences across complex casino resort environments. Casino resorts bring together accommodation, gaming, dining, entertainment, retail, spa and other amenities within a single destination. Connecting operations, workflows and guest intelligence across these touchpoints gives staff the operational intelligence needed to understand guest preferences, respond in real time and deliver seamless experiences.

“The casino resorts recognized by AAA set a high standard for hospitality by combining exceptional accommodation, personalized service, world-class amenities and memorable guest experiences,” said Thor Hansen, Senior Vice President, Sales Engineering at Agilysys. “Delivering that level of service across a complex resort environment requires talented teams supported by connected technology and actionable guest intelligence. Agilysys is proud to support these outstanding properties as they continue to elevate hospitality at every touchpoint.”

Agilysys serves casino resorts worldwide with a connected ecosystem that brings together property management, point-of-sale, reservations, payments, guest engagement and other critical operations. Powered by the Intelligent Guest Profile, Agilysys solutions connect data and workflows across the resort, giving teams the actionable guest intelligence needed to make informed decisions and personalize service in real time.