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Articles

Gaming Operations

Understanding AAA Diamonds and “Inspected Clean”

September 22, 2021 Chris Schultheis

Sponsored Content by Midwest Pathogend Services Now more than ever, guests want peace of mind when choosing where to stay. AAA has enhanced their inspections with ATP surface testing, the same technology used to verify […]

Articles

Got Thrown Under the Bus or Betrayed at Work?

September 22, 2021 Stephanie Somanchi

Betrayed. You know the devastating feeling of the proverbial stab in the back or being thrown under the bus. First, there is a wave of shock. Then, often, a deep wave of shame. This shame […]

Articles

Hospitality: Making Things Right Versus Making People Right

September 22, 2021 Brett Magnan

I have the privilege of serving many Tribal casinos and when asked to help them improve their hospitality service, I find myself trying to solve two different problems as one. Let me explain … Defining […]

Articles

The Importance of Setting Boundaries for Hosts

September 22, 2021 Janet Hawk

Hosts are dealing with so many different types of people, both internally and externally, every minute of every day and they must have excellent communication skills. Many times, hosts feel like their job is to […]

Articles

An Industry Expert on the Current Challenges of Guest Service and Player Development

September 22, 2021 Steve Browne

Steve, we’re back to some casinos cancelling concerts and changing some group events. At the National Indian Gaming Association Tradeshow this past July, I don’t know how many casino execs told me that they have […]

Articles

Survey Says! Takeaways from the IACSP National Casino Surveillance Survey

September 22, 2021 Derk Boss

We are proud to announce that we recently completed the first ever Surveillance Survey. This was a joint effort and sponsored by the International Association of Surveillance Professionals (IACSP), eConnect, and Tribal Gaming and Hospitality […]

Articles

Tribal Casinos & Music Fans Come Together to Raise $10K for Native Youth

September 22, 2021 Tribal Gaming & Hospitality

What do you get when you bring together Tribal casinos, famous music acts, 15 autographed guitars, and a worthy cause? A rockin’ fundraiser raising critical dollars for the Notah Begay III Foundation. The Native Strong […]

Leadership & HR

Augustine Casino Acknowledging Frontline Workers with Life-Changing “Hero” Pay

September 22, 2021 Tribal Gaming & Hospitality

Our feature interview for our Fall 2021 issue focuses on a casino, once called the “”the most modest casino in the Palm Springs area” and is owned by one of the smallest Tribes in the […]

Articles

Are We Lucky Bystanders of Macroeconomic Effects?

September 22, 2021 Bryan Brammer

This past August was an interesting month with the opportunity to start traveling a bit more to casinos around the country, as well as having some limited meetings on-site with clients again. As I write […]

Articles

Why Is Kambi the Right Partner for Tribes Entering Sports Betting?

September 22, 2021 Tribal Gaming & Hospitality

Sponsored post by Kambi  Kambi Will See You at G2E! The Kambi team is very excited to be back in person at G2E for the first time in two years. As one of the […]

Articles

OIGA 2021: A Joyful, Careful Reunion for the Tribal Gaming Industry

September 21, 2021 Sheila Morago

The feeling of joy and reconnection could be felt throughout our three days together in Oklahoma City in August. Everywhere we turned, people were elbow-bumping, hugging, laughing and in true OIGA fashion, doing a great […]

Articles

NIGA Update – Fall 2021

September 21, 2021 Ernie Stevens, Jr.

The summer months have come and gone, and as we approach the end of the year, Indian Country is continuing to work through the steepest health and economic challenges confronting us in generations. Previous pandemics […]

Leadership & HR

Five Ways Digitalizing Team Member Communications is Benefitting Tribal Hotels Amidst the Labor Shortage

September 21, 2021 Andrada Paraschiv

Sponsored Content Beekeeper The COVID-19 pandemic has proven how important communication has become for the hospitality industry. As business continues to improve at Tribal hotels and casinos, many operators are struggling to fill the necessary […]

Gaming Operations

Incredible Technologies Continues to “Make Moves” Throughout Pandemic

September 15, 2021 Tribal Gaming and Hospitality

Sponsored Content By Incredible Technologies What does Incredible Technologies have planned for G2E? Find out in this exclusive interview with Caitlin Harte, Director of Product Marketing, Incredible Technologies, and Chris Faria, Executive Editor, Tribal Gaming […]

Special Features

Catch the Latest Update on G2E: Interview with Korbi Carrison

September 13, 2021 Brady Scott

Event Director of Global Gaming Expo Korbi Carrison sits down with Chris Faria, Tribal Gaming & Hospitality Magazine, to discuss the upcoming G2E event this October. For many of us, we’re making plans to get together early next […]

Gaming Operations

Eclipse Gaming Interview: A Long Legacy of Serving Tribal Gaming

September 8, 2021 Tribal Gaming & Hospitality

Sponsored post by Eclipse Gaming How is Eclipse going beyond the game with Class II? Find out in this exclusive interview with Brennen Lawrence, Chief Business Officer, Eclipse Gaming, and Chris Faria, Executive Editor, Tribal […]

Perspectives

Honoring Chief Don Ivy: His Uncompromising Standards Resulted in Many Significant Contributions

August 31, 2021 Deana Scott

Coquille Tribal Chief Donald Ivy passed away in July following a seven-month battle with cancer. He had been chief since 2014. From Brady Everyone knows what the definition of the word cousin is. I have […]

Articles

Mike and Me: Sharing a Mentor’s Ideas in His Own Words

August 31, 2021 Tom Osiecki

My first meeting with Mike Meczka in the 1990’s concluded with Mike telling me to check out “24/7 Polka Heaven,” an online polka station that I immediately passed on to my mom. That was the […]

Articles

SSBCI Allocating $500M to Tribal Governments; Deadline to Submit Notice of Intent to Apply is September 16th

August 26, 2021 Tribal Gaming & Hospitality

Sponsored post by Bold Concepts Included in the American Rescue Plan Act, which President Biden signed in March, was $10 billion to fund the State Small Business Credit Initiative (SSBCI). This program funds state, territory, […]

Hospitality

TG&H Interactive Webinar: Prospera – Technology for the Future of Safe Casinos

August 25, 2021 Tribal Gaming and Hospitality

 TG&H and Prospera hosted a webinar on August 24 featuring Kevin Kilkeary, President of Prospera Health & Hospitality Services. The hospitality industry cannot afford to be blindsided by another pandemic. Covid-19 has taught us […]

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TG&H Magazine Digital Edition

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