Articles
Goodbye, RFM
RFM Using recency, frequency and monetary (RFM) value to segment a casino database has served most direct marketers well over the last 20+ years. Yours truly included. As a matter of fact, I was hoping […]
Articles
Articles
Showcasing Tribal Government Gaming at the 2022 Indian Gaming Tradeshow and Convention
By Ernest L. Stevens, Jr., Chairman, National Indian Gaming Association As the world continues to adjust to the new normal of life, weaning the impacts of the COVID-19 pandemic and the implications of assessing our […]
Articles
TG&H On Air – NNAHRA 2022
Read Full Transcript Below: Chris: Hey everyone. Chris Faria here, Executive Editor of Tribal Gaming and Hospitality Magazine. Welcome to a special edition of TG and H on air with the National Native American Human Resources […]
Articles
University of Phoenix Celebrates Recent Tribal Graduates
For the first time since March 2019, the University of Phoenix Tribal Operations team was proud to host its annual celebratory luncheon on March 11 for our Native American, Alaska Native, and Native Hawaiian students […]
Articles
Raving On Air: Steve Neely, Rolling Hills Casino
In this week’s Raving On Air, Deana sits down with Steve Neely, General Manager, Rolling Hills Casino to tackle the #1 industry challenge – Staffing. What can we do differently to attract today’s workforce? From […]
Gaming Operations
Undecided on a Sportsbook Partner? Let’s Talk End-to-End Solutions
Sponsored Content by Kambi A Full, End-to-End Sportsbook Solution Tribal gaming has been an institution of the wider US casino gaming landscape for decades. Today, with regulated sports betting continuing to grow at such a […]
Gaming Operations
Are You Getting the Most Out of Your Suppliers? Interview with Alex Piper with Ainsworth
Sponsored Content by Ainsworth Dear Ravers, What would you say is one of the most underutilized resources in the gaming industry for operators? Top on my list are the suppliers that we use! And, when […]
Articles
Have You Met the Raving Team Lately …
Our strength comes from our years as gaming operators. We have been in your shoes. Get to know just some of our experienced team today by watching the video above! Learn about our custom casino […]
Articles
TG&H Interactive Webinar: Red Circle Agency – Key Player Trends you NEED to know for a Smart Marketing Approach in 2022
Join us as we uncover key, emerging player trends from the past few years and discuss impacts to your 2022 marketing planning. Learn crucial insights as we dive into recent player behavior studies while also […]
Data Analytics
Do You Know the Most Promising Gaming Tech Solution Provider?
Sponsored Content by OPTX Brooke Fiumara, Co-CEO, OPTX, tells us how their easy-to-use platform pulls multiple sources of data into a single platform, translating reporting data into action items for your team. OPTX was recently […]
Articles
How to Revise and Revolutionize Tribal Gaming and Hospitality
Lean Operations Management originated in Japan at Toyota and is a methodology that has been embraced by industries since the 1940s. Lean has transformed organizations from gaming and hospitality, manufacturing, healthcare, finance, technology and many […]
Articles
How Should We Be Looking at Our Data RIGHT NOW?
Raving On Air Sponsored by TG&H Read the transcript below or watch the video above: Deana: Today I am speaking with one of my favorite people, Trevor Taylor. He is our gaming operations and […]
Articles
TG&H On Air Interview with Paula Allen
Watch video here or read transcript: Hey everyone, Chris Faria here, Executive Editor of Tribal Gaming and Hospitality Magazine. Today, we have a special addition of TG & H On Air with Paula Allen, longtime […]
Every Issue
Desert Diamond Casinos Finalizes Launch of Sportsbook Services in Arizona
Desert Diamond Casinos & Entertainment’s Chief Operating Officer, Libby Francisco, sat down with Tribal Gaming & Hospitality Magazine to discuss their recent partnership with Kambi to bring sports betting to the state of Arizona. […]
Articles
The Gratitude Myth
We’ve all been told … Think positively! If you just think good thoughts, everything is going to be great! Don’t be negative. Focus on all the beauty you have in your life. Try to think […]
Articles
Showcasing Cultural Heritage at Your Businesses
In a survey conducted by Mandala Research, more than half (52 percent) of leisure travelers surveyed indicated that they would “spend more on cultural and/or heritage activities while on a trip.” Additionally, 49 percent of […]
Articles
RFPs for You and Me
The time has arrived. The decision has been made. Your casino company is looking for a new agency. Your job is to orchestrate the search. You are the point person. The leader. The conductor of […]
Articles
Your Strategic Entertainment Plan for 2022
Well, here we are, still dealing with the unpredictability in our business with the COVID-19 pandemic hovering over our heads. Casino entertainment is walking a tightrope. We all know and understand that entertainment is part […]
Articles
Surveillance Today
The world of surveillance as we know it is changing. I should say that it has changed already. Our traditional role of searching for cheats and advantage players has been minimized, while our new responsibilities […]
Articles
Are You Sitting Down? There’s More Bad News About COVID-19
A disturbing result of COVID-19 is manifesting in casinos across the nation. Team member morale, job satisfaction, and intention to remain at their jobs are measuring at lower levels than pre-COVID-19. This is not good […]