In today’s casino entertainment, we are challenged by the constant need to expand our horizons just to keep pace with the country’s growth and diversity. The Hispanic audience has exploded, not just in the Southwest, […]
The casino security and surveillance world is much different than it was even ten years ago, let alone 30. We just don’t worry about what we used to. I was speaking to a friend of […]
Dear Bosses, We, your dedicated team members, feel it is far past time for us to share with you some of the ways that we feel let down and unsupported. This letter goes out to […]
In the Why of Sports Betting – Part I, we focused on where sports betting fits into the casino industry. After establishing this as an expansion of the entertainment value experience of the casino, now […]
In the movie Dodgeball, the fictional dodgeball all-star Patches O’Houlihan talks about the “Five D’s of Dodgeball: Dodge, Duck, Dip, Dive and Dodge,” the joke being, of course, that Dodge is mentioned twice. In the […]
As we turn the corner into a New Year and bid farewell to 2022, the Oklahoma Indian Gaming Association is in full planning mode, pinning down details large and small for our 2023 Conference and […]
As we move into 2023, we celebrate the resurgence of Tribal Government gaming and, at the same time, continue to stay focused on the challenges ahead. The rebound of the Indian gaming industry came as […]
It doesn’t matter what part of the country I’m in, every property is asking the question, “Are yearly reviews effective anymore? They take up so much time and they don’t seem to work. How can […]
We’re all dealing with a workforce shortage and the difficulty of finding and retaining marketing talent in this current job climate. Now is the time to implement a well-planned internship program to assist your organization […]
Raving CEO, Deana Scott Interviews Maryellen Cooke, Talent & Leadership Development Manager, and Marvin Phillips, Casino Resort Director of Information Technology, Akwesasne Mohawk Casino Resort It was March of 2020 and Akwesasne Mohawk Casino Resort, […]
How’s your player development plan for the new year? You know, the plans for making your player development more targeted towards driving incremental revenue from qualified sales leads … instead of just glad-handing and keeping […]
Many major gaming and hospitality organizations have been utilizing Strategic Lean Operations Management with great success. Starwood Resorts was the first in the industry to launch their Global Lean Operations Management, but leaders from Harrah’s […]
The art of knowing what is happening behind your back is limited to a few elementary school teachers and, perhaps, your mother, who always seemed to know what you were up to – no matter […]
Staffing issues are a top challenge faced by most casino companies, especially when labor shortages make the challenge even more critical. That’s why it’s more important than ever for casinos to conduct team member surveys […]
SNOQUALMIE (JANUARY 4, 2023) — The Snoqualmie Casino team is known for providing guests a true immersive entertainment experience. From cabarets and comedy acts to concerts and variety shows, every detail is carefully considered and […]
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