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Home2021

Year: 2021

Articles

PAC-MAN Wheel Behind the Screens

April 3, 2021 Mike Trask

Sponsored Content PAC-MAN is back! PAC-MAN made his first appearance in the arcades in 1980. He’s been a star for over 40 years and is a treasured character known all over the world. Ainsworth’s brand-new […]

Articles

How to Maximize the Power of Your Brand Through Sports Betting

April 3, 2021 Matthew Hosman

Sponsored Content By Matthew Hosman, U.S. Director, Kambi With more regulatory frameworks being established across the U.S., launching sports betting with the right insight from trusted partners gives Tribes the opportunity to drive greater returns, […]

Articles

Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic

April 3, 2021 Dan Schrementi

Sponsored Content By Dan Schrementi, VP of Gaming Sales & Marketing, Incredible Technologies How’s that for a headline that should never be written? Yet here we are – the COVID-19 pandemic shook the gaming industry’s […]

Articles

How Digital Communications Are Helping Tribal Hotels and Casinos Support Frontline Workers in Today’s New Normal

April 3, 2021 Andrada Paraschiv

Sponsored Content By Andrada Paraschiv, Head of Hospitality, Beekeeper The hospitality industry has a lot to look forward to in 2021, with 1.8 million vaccinations administered in the U.S. each day and travel demand poised […]

Articles

Deploying New Technologies in Environmental Services Within the Hospitality Industry

April 3, 2021 Chris Schultheis

Sponsored Content By Chris Schultheis, M.S., President, Midwest Pathogend Services If you’re adhering to your organization’s best practices for regularly wiping down every surface with an EPA-approved COVID-19 disinfectant, using UV lights, or even using […]

Articles

Un-Wowed by Another Guest Service Failure

April 3, 2021 Steve Browne

Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]

Articles

The Remote Access Challenge

April 3, 2021 Bobby Simpson

By Bobby Simpson, CIO, Finley & Cook Tribal casinos have some very unique technical challenges. When I took over management of IT at Finley & Cook, PLLC (F&C) about 15 years ago, I had to […]

Articles

Power Trip: Utilizing Pain and Joy for Success

April 3, 2021 Stephanie Somanchi

“I’m so grateful for this tragedy. I’m really looking forward to growing from it,” said No One – EVER. I learned long ago not to tell clients that their problems are blessings in disguise. One […]

Articles

Pandemic Promotional Execution

April 3, 2021 Tom Osiecki

In this second of a two-part series, Pandemic Promotional Execution, we discuss what it takes to build your promotional calendar during COVID-19. Click here to view Part I. It’s all about the gaming! That was […]

Articles

Moving Focus Groups Online

April 3, 2021 Deb Hilgeman

Dealing with COVID-19 has brought about fundamental changes, and not all of them are bad. One example is how working remotely turned into a huge benefit for many companies and their employees. The pandemic has […]

Articles

It’s Time to Rebuild Your Casino Entertainment

April 3, 2021 Houston Productions

  Yes, we all know that this is still a very unpredictable and unsettling time for casino entertainment programs. Entertainment is the one unique element in your “brand” that is currently up in the air […]

Articles

Fewer Guests Doesn’t Have to Mean Less Revenue

April 3, 2021 Lynette O'Connell

Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus on the right guests will continue to protect your margins. […]

Articles

Exception to the Rule

April 3, 2021 Jennifer Boss

When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]

No Picture
News

Mashantucket Pequot Tribal Nation Continues to Fight COVID-19 with Record-Breaking Mega Vaccination Site at Foxwoods Resort Casino

March 31, 2021 Tribal Gaming and Hospitality

MASHANTUCKET, CT (March 31, 2021) – With the vaccine being essential to reopening, the race has been on to get Connecticut residents vaccinated as quickly as possible. To help make this a reality, the Mashantucket Pequot […]

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News

Cache Creek Bolsters Talent Pool With Two Key Leadership Hires

March 28, 2021 Tribal Gaming and Hospitality

BROOKS, Calif. (March 26, 2021) – Cache Creek Casino Resort, Northern California’s largest casino resort, announced today that Stephen Bailey has been named Vice President of Information Technology and Mark Pirruccello has been promoted to […]

No Picture
News

Aristocrat Gaming Unveils Triple Grand Fortunes, Fu Grand, Lu Grand, and Shou Grand on the MarsX Portrait Cabinet

March 28, 2021 Tribal Gaming and Hospitality

Las Vegas, NV (March 24, 2021) — Aristocrat Gaming™ raises the bar on innovation again in a new family of games called Triple Grand Fortunes™. In this collection, Aristocrat’s industry-leading Hold & Spin™ mechanic rises […]

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News

Mohegan Sun Casino at Virgin Hotels Las Vegas Opens as the First Native American Casino in the Entertainment Capitol of the World

March 26, 2021 Tribal Gaming and Hospitality

  LAS VEGAS (March 26, 2021) – Mohegan Sun Casino at Virgin Hotels Las Vegas, officially opened the 60,000-square foot premium gaming venue to the public, welcoming invited guests, celebrities, locals and visitors to the newly reimagined […]

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News

Retired Firefighter Wins $500,000+ Jackpot Playing Texas Hold’em at Gila River Hotels & Casinos – Lone Butte

March 25, 2021 Tribal Gaming and Hospitality

CHANDLER, Ariz. (March 25, 2021) – Gilbert resident Stanley Beard beat the odds not once, but twice – first beating cancer as a young adult, and now, several decades later, hitting a jackpot worth over a […]

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News

Safety and Health Precautions at Reservation Economic Summit 2021

March 25, 2021 Tribal Gaming and Hospitality

MESA, AZ (March 25, 2021) — The National Center for American Indian Enterprise Development (The National Center) has announced new health and safety measures to be implemented at the 35th annual Reservation Economic Summit (RES), […]

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News

Churchill Downs Incorporated Selects Konami Gaming’s Historical Horse Racing Machines for Launch Across Kentucky

March 23, 2021 Tribal Gaming and Hospitality

Louisville, KY  (March 23, 2021) — Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) announced an agreement to purchase a strong line-up of the latest historical racing machines (“HRMs”) by Konami Gaming, Inc., a leading designer and […]

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TG&H Magazine Digital Edition

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