Videos
Year: 2021
Videos
Videos
Articles
Advice is Often a Reflection of Another’s Personal Beliefs
Have you ever gone to a friend or colleague seeking encouragement, and felt worse than when you came? Looking for support, mentoring or good advice can be as challenging as the problem you are facing. […]
Articles
Conjuring Guest Motivation in Emerging Post-COVID-19 Markets
As we struggle to understand the COVID-19 effect on the casino business and predict the post-vaccine environment, who better to help than the “Wizard of Casino Marketing Research,” Mike Meczka. Mike is a popular, sought-after […]
Articles
What Do I Need to Know About My Gaming Business?
There is so much data out there these days in so many systems. Knowing where to start can sometimes be overwhelming. In this article I would like to give you a simple guideline to get […]
Articles
Message from NIGA for Winter 2021
It has been almost a year since the world as we knew it came to a halt, and while we all worked our way through the new normal of the COVID-19 pandemic, we also found […]
Articles
The Pandemic and the Great Dispersion
Dispersion is the action or process of distributing things or people over a wide area. The digital transformation of all things has made dispersion an inevitable fact of life. Prior to the pandemic, we had […]
Articles
Oklahoma Indian Gaming Association Update 2021
If we’ve learned anything from our experience over this past year, it’s that we need to be ready for anything, and, perhaps more importantly, that when we work together for the greater good, we can […]
Articles
Entertainment Focus 2021
By Bob Galombeck and Kell Houston Like having a child in the backseat of your car on a very long family road trip, impatiently wanting to reach your destination, the journey of COVID-19 in 2020 […]
Articles
How Your Players Club Can Become Your Secret Sales Weapon
Often, the first meaningful point of contact in any casino is at your players/loyalty club. These team members continually have more interaction with your players than anyone else in the casino. Yet, these team members […]
Articles
The Largest Expansion in the Southwest — Choctaw Nation of Oklahoma
We recently caught up with Heidi Grant to talk about the largest casino expansion in the Southwest happening at Choctaw Casino & Resort – Durant, which will be revealed in the summer of 2021. This […]
Articles
The Hospitality Professional: Part Three
Okay, class, time for number three … your third lesson in “How to Be a Hospitality Pro … or, How I Became One in My Spare Time.” You may remember from my last two articles, […]
Articles
Protecting Guest Information
As more and more of our information is digitized and stored on electronic mediums, the potential for manipulation or theft of this sensitive information increases dramatically. In fact, such information is frequently targeted by those […]
Articles
When Every Dollar Is Critical in Our F&B Outlets
We’ve all heard it before … “Jasmin didn’t do her side work!” “Richard isn’t pulling his weight!” “Carolyn always gets the good tables!” So, whose fault is it? IT’S MANAGEMENT’S FAULT! Absent proper standard operating […]
Articles
Are Your Advertising Messages Competing with Each Other?
While we have been continually adjusting advertising plans over the better part of the past year, and continue to monitor the changing environment, it is important to maintain our planning process, with the understanding that […]
Uncategorized
Beekeeper Allocates $20,000 Towards 2020 Charitable Giving Campaign
Oakland, Calif, Dec. 15, 2020 — 2020 was one of most challenging years the hospitality industry has ever experienced. Resilient hoteliers had to adapt overnight to a new reality. But from these dark times came […]
News
Betting-Super-Bowl.com Offers Latest Odds for Highly Anticipated Super Bowl 55 – The First Cashless, Socially Distant Super Bowl Event in NFL History
PITTSBURGH, Jan. 15, 2021 /PRNewswire/ — Betting-Super-Bowl.com announced it was gearing up for Super Bowl LV, offering gamers the most recent and up-to-date betting odds, along with access to premium online sportsbooks. With the ongoing pandemic there will […]
News
MGM Resorts International Sponsors the Las Vegas Dr. Martin Luther King, Jr. Annual Virtual Parade
LAS VEGAS, Jan. 14, 2021 /PRNewswire/ — On Monday, Jan. 18, the Las Vegascommunity will come together, virtually, to participate in the 39th annual Dr. Martin Luther King, Jr. Parade. MGM Resorts International (NYSE: MGM) will be the presenting sponsor of […]
News
Ethnic Technologies announces E-Tech 2021
South Hackensack, NJ (January 12, 2021) – Ethnic Technologies is pleased to announce commercial release of its E-Tech 2021 software!E-Tech 2021 delivers additional market intelligence in many different ethnicities for an enhanced overall product. Notably, […]