Brett Magnan and Deana Scott cover their “loves and hates” for new food and beverage procedures around Covid-Safety and what is being performed well and poorly. Enjoy this playful interview, thumbs up!
Videos
Navajo Nation — No Margin for Error … the Stakes are High
Throughout the past year of the pandemic, TG&H/Raving has interviewed several CEOs, Tribal leaders, and general managers from across the country. Many Tribal casinos have been open for months, some recovering lost revenue surprisingly well, […]
Articles
Un-Wowed by Another Guest Service Failure
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]
Articles
Moving Focus Groups Online
Dealing with COVID-19 has brought about fundamental changes, and not all of them are bad. One example is how working remotely turned into a huge benefit for many companies and their employees. The pandemic has […]