Brett Magnan and Deana Scott cover their “loves and hates” for new food and beverage procedures around Covid-Safety and what is being performed well and poorly. Enjoy this playful interview, thumbs up!
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Five Thoughts from a Slot Manufacturer on Managing a Floor Through a Pandemic
Sponsored Content By Dan Schrementi, VP of Gaming Sales & Marketing, Incredible Technologies How’s that for a headline that should never be written? Yet here we are – the COVID-19 pandemic shook the gaming industry’s […]
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Exception to the Rule
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
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Un-Wowed by Another Guest Service Failure
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]