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  • Wildhorse Foundation Awards $463k in quarterly grant funding
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  • Cliff Castle Casino Celebrates Labor Day Weekend With Triple Play Entertainment Lineup
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Articles

Are You Feeling Overwhelmed, Even Though Everything “Feels” Fine?

January 4, 2023 Stephanie Somanchi

“Everything is going so well! I don’t understand why I am upset,” my client said in a deeply troubled voice. He had risen through a remarkably difficult divorce and was now finding new ways to […]

Articles

The Three “D’s” of Surveillance

January 4, 2023 eConnect

In the movie Dodgeball, the fictional dodgeball all-star Patches O’Houlihan talks about the “Five D’s of Dodgeball: Dodge, Duck, Dip, Dive and Dodge,” the joke being, of course, that Dodge is mentioned twice. In the […]

Articles

The Why of Sports Betting – Part II

January 4, 2023 Dan Stromer

In the Why of Sports Betting – Part I, we focused on where sports betting fits into the casino industry. After establishing this as an expansion of the entertainment value experience of the casino, now […]

Articles

Six Casino Trends for 2023

January 4, 2023 Tom Osiecki

The economy is lurching along in fits and starts. Some companies are doing better than expected. Some companies are not. The test all casino and hospitality companies are facing is how to take advantage of […]

Articles

An Open Letter to Management

January 4, 2023 Janet Hawk

Dear Bosses, We, your dedicated team members, feel it is far past time for us to share with you some of the ways that we feel let down and unsupported. This letter goes out to […]

Articles

Not Your Father’s Security & Surveillance Department Anymore!

January 4, 2023 Derk Boss

The casino security and surveillance world is much different than it was even ten years ago, let alone 30. We just don’t worry about what we used to. I was speaking to a friend of […]

Articles

Developing Your Hispanic Entertainment

January 4, 2023 Houston Productions

In today’s casino entertainment, we are challenged by the constant need to expand our horizons just to keep pace with the country’s growth and diversity. The Hispanic audience has exploded, not just in the Southwest, […]

Articles

Food and Beverage Is the Area of Most Concern for Internal Theft and Fraud

January 4, 2023 Brett Magnan

The art of knowing what is happening behind your back is limited to a few elementary school teachers and, perhaps, your mother, who always seemed to know what you were up to – no matter […]

Articles

Best Practices: Maximizing Your Team Member Survey

January 4, 2023 Deb Hilgeman

Staffing issues are a top challenge faced by most casino companies, especially when labor shortages make the challenge even more critical. That’s why it’s more important than ever for casinos to conduct team member surveys […]

Articles

Tribal Leadership Embraces Strategies for Operational Excellence

January 4, 2023 Jeff Gray

Many major gaming and hospitality organizations have been utilizing Strategic Lean Operations Management with great success. Starwood Resorts was the first in the industry to launch their Global Lean Operations Management, but leaders from Harrah’s […]

Articles

TG&H Value Add: Audit Checklist for Player Development

January 4, 2023 Steve Browne

How’s your player development plan for the new year? You know, the plans for making your player development more targeted towards driving incremental revenue from qualified sales leads … instead of just glad-handing and keeping […]

Articles

Akwesasne Mohawk Casino Resort: Launching an Immersive Leadership Development Program During Crisis

January 4, 2023 Tribal Gaming & Hospitality

Raving CEO, Deana Scott Interviews Maryellen Cooke, Talent & Leadership Development Manager, and Marvin Phillips, Casino Resort Director of Information Technology, Akwesasne Mohawk Casino Resort It was March of 2020 and Akwesasne Mohawk Casino Resort, […]

Articles

More Ways to Discover and Retain Talent

January 4, 2023 Justin Shank

We’re all dealing with a workforce shortage and the difficulty of finding and retaining marketing talent in this current job climate. Now is the time to implement a well-planned internship program to assist your organization […]

Articles

Indian Gaming Association Update

January 4, 2023 Ernie Stevens, Jr.

As we move into 2023, we celebrate the resurgence of Tribal Government gaming and, at the same time, continue to stay focused on the challenges ahead. The rebound of the Indian gaming industry came as […]

Articles

OIGA: A Look Ahead for 2023

January 4, 2023 Sheila Morago

As we turn the corner into a New Year and bid farewell to 2022, the Oklahoma Indian Gaming Association is in full planning mode, pinning down details large and small for our 2023 Conference and […]

Articles

Build Versus Buy Systems

December 20, 2022 Quick Custom Intelligence

Sponsored Content by QCI Build Versus Buy Systems There are two quite different approaches to gaining a new system: build versus buy and introduce vendors, and this traditional choice comes with a twist. With the […]

Articles

Insights: Indian Gaming Cost of Doing Business Report

December 18, 2022 Wipfli

Sponsored Content by Wipfli Written by: Grant Eve, Partner, Tribal Gaming Industry Leader Wipfli LLP How do you know when something is normal? In terms of science, researchers and physicians collect numerous statistics, calculate averages, […]

Articles

The Value of Your Player Data Just Increased

December 14, 2022 Red Circle

Sponsored Content by Red Circle Learn more about optimizing your business operations, contact Red Circle today! Change is kinda scary, right? But you can’t really avoid it. This big blue marble we’re riding through space just keeps […]

TG&H Magazine Digital Edition

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