Winter 2023 Digital Issue Sponsored By: Cover Story Akwesasne Mohawk Casino Resort: Launching an Immersive Leadership Development Program During Crisis Highlights & Opinions Indian Gaming Association Update OIGA: A Look Ahead for 2023 Articles An Open Letter to Management By Janet Hawk Food and Beverage Is the Area of Most Concern for Internal Theft and Fraud By Brett Magnan The Why of Sports Betting – Part II By Dan Stromer Are You Feeling Overwhelmed, Even Though Everything “Feels” Fine? By Stephanie Somanchi Tribal Leadership Embraces Strategies for Operational Excellence By Jeff Gray More Ways to Discover and Retain Talent By Justin Shank Six Casino Trends for 2023 By Tom Osiecki Insights: Indian Gaming Cost of Doing Business Report By Wipfli The Value of Your Player Data Just Increased By Red Circle Best Practices: Maximizing Your Team Member Survey By Deb Hilgeman The Three “D’s” of Surveillance By eConnect Build Versus Buy Systems By Quick Custom Intelligence TG&H Value Add: Audit Checklist for Player Development By Steve Browne Not Your Father’s Security & Surveillance Department Anymore! By Derk Boss Developing Your Hispanic Entertainment By Houston Productions