Spring 2023 Digital Issue Sponsored By: Cover Story The Expansion of the Elwha River Casino – Interview with General Manager, Mike Watson Highlights & Opinions Welcome Message from Brady Scott – Spring 2023 Threats to Tribal Sovereignty Demand a United Effort Videos How to Impact Your Guests Today With the Most Powerful Gesture in the World Negotiating VIP and Super Fan Events at Tribal Casinos Articles Are you Drilling Deep Enough on Promotional Analysis? By Steve Dahle Cultural Interpretation: Prioritizing Tribal Members By AIANTA The Power of Data By Quick Custom Intelligence Order Taker or Professional Sales Server? By Brett Magnan Project Development Best Practices By Buck Wargo TG&H Clients at the Indian Gaming Tradeshow and Convention By Christine Faria The Roadmap to Tribal Gaming and Hospitality Lean Operations Management By Jeff Gray Five Observations from Five States in Five Months By Janet Hawk Creating an Effective Compliance Program for Your Tribal Entity By Wipfli How to Increase Customer Loyalty, Team Member Performance, and Profitability By Deb Hilgeman Innovative Ways Tribes are Tackling Staffing Problems By Buck Wargo What the Casino Industry Can learn from the Savannah Bananas By Tom Osiecki Recruiting the Right Audience By Red Circle Using Reality Based Decision Making By Stephanie Somanchi Spring Has Sprung … Are Your Security & Surveillance Teams Ready? By Jennifer Boss How to Break the Barriers Between Council, Operations, and Administration By Buck Wargo
