Spring 2023 Digital Issue Sponsored By: Cover Story The Expansion of the Elwha River Casino – Interview with General Manager, Mike Watson Highlights & Opinions Welcome Message from Brady Scott – Spring 2023 Threats to Tribal Sovereignty Demand a United Effort Videos How to Impact Your Guests Today With the Most Powerful Gesture in the World Negotiating VIP and Super Fan Events at Tribal Casinos Articles Order Taker or Professional Sales Server? By Brett Magnan Innovative Ways Tribes are Tackling Staffing Problems By Buck Wargo How to Break the Barriers Between Council, Operations, and Administration By Buck Wargo Are you Drilling Deep Enough on Promotional Analysis? By Steve Dahle Spring Has Sprung … Are Your Security & Surveillance Teams Ready? By Jennifer Boss The Power of Data By Quick Custom Intelligence Project Development Best Practices By Buck Wargo What the Casino Industry Can learn from the Savannah Bananas By Tom Osiecki How to Increase Customer Loyalty, Team Member Performance, and Profitability By Deb Hilgeman TG&H Clients at the Indian Gaming Tradeshow and Convention By Christine Faria Creating an Effective Compliance Program for Your Tribal Entity By Wipfli Five Observations from Five States in Five Months By Janet Hawk Recruiting the Right Audience By Red Circle Cultural Interpretation: Prioritizing Tribal Members By AIANTA Using Reality Based Decision Making By Stephanie Somanchi The Roadmap to Tribal Gaming and Hospitality Lean Operations Management By Jeff Gray
