Spring 2023 Digital Issue Sponsored By: Cover Story The Expansion of the Elwha River Casino – Interview with General Manager, Mike Watson Highlights & Opinions Welcome Message from Brady Scott – Spring 2023 Threats to Tribal Sovereignty Demand a United Effort Videos How to Impact Your Guests Today With the Most Powerful Gesture in the World Negotiating VIP and Super Fan Events at Tribal Casinos Articles Spring Has Sprung … Are Your Security & Surveillance Teams Ready? By Jennifer Boss The Roadmap to Tribal Gaming and Hospitality Lean Operations Management By Jeff Gray Are you Drilling Deep Enough on Promotional Analysis? By Steve Dahle Cultural Interpretation: Prioritizing Tribal Members By AIANTA Project Development Best Practices By Buck Wargo The Power of Data By Quick Custom Intelligence How to Break the Barriers Between Council, Operations, and Administration By Buck Wargo Five Observations from Five States in Five Months By Janet Hawk Order Taker or Professional Sales Server? By Brett Magnan Creating an Effective Compliance Program for Your Tribal Entity By Wipfli Recruiting the Right Audience By Red Circle Using Reality Based Decision Making By Stephanie Somanchi TG&H Clients at the Indian Gaming Tradeshow and Convention By Christine Faria How to Increase Customer Loyalty, Team Member Performance, and Profitability By Deb Hilgeman What the Casino Industry Can learn from the Savannah Bananas By Tom Osiecki Innovative Ways Tribes are Tackling Staffing Problems By Buck Wargo
