Spring 2022 Digital Issue Sponsored By: Videos TG&H On Air with Deana Scott, Raving CEO, and Mark Birtha, President, Hard Rock Hotel & Casino Sacramento at Fire Mountain Highlights & Opinions Showcasing Tribal Government Gaming at the 2022 Indian Gaming Tradeshow and Convention Articles What Are Poor Operations and Service Quality Costing Your Property? By Jeff Gray Food and Beverage Property Performance By Brett Magnan Should You Pass on Hiring an Outside Talent Buyer? By Houston Productions How to Plan Using the 4 Ws and 1 H By Janet Hawk Ask the Experts: Slots By Tribal Gaming & Hospitality Goodbye, RFM By Steve Dahle Forming a Tourism Committee By Monica Poling How to Maximize That Post-COVID-19 Television Production Budget By Red Circle Creating Intentional Leaders and a Culture of Quality By Deana Scott Theft, Fraud and Cheating in the 21st Century By Jennifer Boss Expert Roundtable Tackles COVID-19 Best Practices By Tom Osiecki Risk Analysis: How to Mitigate to Ensure Operational Success By Finley & Cook Research Update 2022 – Think with Google By Deb Hilgeman New Privacy Laws That Will Impact Your Advertising By Catalyst Offended? It’s Your Lucky Day! By Stephanie Somanchi