Fall 2022 Digital Issue Sponsored By: Cover Story The Palms: It’s a People Story Highlights & Opinions OIGA Update with Sheila Morago IGA Update Articles How Was Your Stay? By Mason Gray The Palms: It’s a People Story By Tribal Gaming & Hospitality TG&H Value Add: Audit Checklist for Marketing Departments – Five steps to Control the Uncontrollable By Tom Osiecki TG&H Advisory Board Profile: Get to Know Michael Peters By Christine Faria The Hospitality Professional: Part Four By Steve Browne The Why of Sports Betting – Part I By Dan Stromer Q&A with Ismael Barrera, Corporate Director of Slots for Gila River Resorts & Casinos By Christine Faria You’re Fired! By Stephanie Somanchi Set Up a Meeting With Our TG&H Advertisers at the Global Gaming Expo By Tribal Gaming & Hospitality Leading Others: Why Building Relationships is a Foundational Quality that we Must Master By Paula Allen Keep Your Entertainment Diversified, Fresh, and Consistent: Strategies for Small and Large Properties By Houston Productions Player Development Is a Team Sport – Why Our Biggest Obstacle is Something We Face Internally By Janet Hawk As Our Guests’ Wallets Have Tightened – How Do Casinos Respond To Players With Less Dispensable Income? By Catalyst Data Empowerment By Quick Custom Intelligence How to Deal with Decreasing Food and Beverage Margins: Five Things to Do More with Fewer Team Members By Brett Magnan Navigating the Future of Surveillance – Theft and Fraud in Every Department, Not Just the Casino By Jennifer Boss The Casino Blip (Where Did Everyone Go?) – Part I By Steve Dahle