Casinos have no shortage of buzzwords flying across their desks these days — “AI,” “automation,” “predictive modeling,” “digital transformation.” But operators know the real truth: None of it matters if your underlying processes are a […]
In this edition of the “How It’s Done” series, we take a deep dive into outsourcing with interviews with Bob Dimmick, CEO, Kiowa Casinos, and Steve Neely, CMO at Quechan Casino Resort and Paradise Casino. […]
At the Swinomish Casino & Lodge, leadership isn’t just about titles—it’s about creating a culture of communication, accountability, and shared vision. The property worked with Raving, on a year-long engagement that began with leadership training […]
Andrew Cardno, CTO and co-founder, Quick Custom Intelligence (QCI) Let’s face it — casinos, like all businesses, get tossed around by economic storms. The trick isn’t to pretend the storm won’t hit — it’s to […]
In a recent episode of TG&H on Air, Christine Faria sat down with Raving Partners Jeff and Mason Gray to explore how tribal organizations are transforming operations and increasing economic opportunity through enterprise-wide business optimization. […]
In today’s rapidly changing business environment, organizations must continuously adapt to remain competitive. Toyota, a global leader in operational efficiency, has perfected lean management principles, focusing on leadership vision, workforce empowerment, and shared values. These […]
In this edition of the “How It’s Done” series, we take a deep dive into operating a retail sportsbook with Justin Arnett of Potawatomi Casino Hotel, Milwaukee, Wisconsin. Sportsbook and sports betting veteran Justin Arnett […]
When you were a kid, did you ever get an extra scoop of ice cream and thought you were the luckiest person ever? Then, three-quarters the way through, you realized you couldn’t finish it and […]
Native American tribes have long been stewards of their land, leveraging it for economic development to align with their cultural traditions and the modern economy. Today, as tribes continue to build expansive resorts, healthcare facilities, […]
In the past, hospitality has struggled with establishing a strong relationship with sustainability, and despite its growing place in the industry, especially from an operational standpoint, there is a challenge in keeping pace with other […]
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