Articles
Everything Everywhere All at Once is a Movie, not a Blueprint for Hosts
During a session at this summer’s Host and Player Development Conference, we were talking about all the things a host must focus on to be successful. The question was asked, “How am I supposed to […]
Articles
The ROI of the Human Touch
In today’s casino environment the focus always revolves around increasing ROI, ADT, ADW and whatever acronym that says were making more money. Adding on whatever fee we can find or increasing the house advantage on […]
Articles
Technology Alone Won’t Save Your Hospitality Department
With the lack of knowledgeable staff, not to mention warm bodies that want to work, you might think that the solution is to build an app, and avatar or a kiosk that replaces the need […]