Victor Rocha tells us about the move to Las Vegas and what we can expect at the 25th Indian Gaming Tradeshow & Convention.
Articles
Fewer Guests Doesn’t Have to Mean Less Revenue
Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus on the right guests will continue to protect your margins. […]
Videos
Sheila Morago on the 2021 OIGA Conference & Trade Show
Sheila Morago gives us a direct update on moving the event to August 2021 and what attendees will experience this year.
Articles
Un-Wowed by Another Guest Service Failure
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]