Brett Magnan and Deana Scott cover their “loves and hates” for new food and beverage procedures around Covid-Safety and what is being performed well and poorly. Enjoy this playful interview, thumbs up!
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Exception to the Rule
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
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Enhanced Cleaning is Not Going to Go Away
Sponsored Content Did you choose the right system for the future? By Chris Schultheis, M.S., President, Midwest Pathogend Services Did you think your additional efforts (and expense) to keep your gaming and hospitality spaces clean […]
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Un-Wowed by Another Guest Service Failure
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]