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News Ticker
  • Federated Indians of Graton Rancheria to Host 35th Annual  California Indian Basketweavers’ Association Gathering
  • Yaamava’ Resort & Casino Week Takes Over “Wheel of Fortune” May 11–15 with First-Of-Its-Kind Grand Prize Twist
  • eConnect 2026 Webinar Series: How Surveillance and Data Are Evolving
  • San Manuel Investment Authority Enters Into Agreement to Purchase Historic Mission Inn Hotel & Spa in Riverside
  • NCAI and VAW Task Force Co-Chairs Commemorate Missing and Murdered Indigenous Women and Relatives Awareness Day
  • Gun Lake Casino Resort Earns Renowned AAA Four Dimond Status
  • Seneca Resorts & Casinos Names Hicham Jaddoud Senior Vice President of Resort Operations
  • Duetto Appoints Michael Schäffner as Chief Sales Officer to Scale Global Growth and Redefine Commercial Performance
  • Twin Arrows Zenith Steakhouse Honored with 2026 DiRōNA Award of Excellence for Second Consecutive Year
  • Wind Creek Chicago Southland Awarded LEED® Silver Building Certification
HomeDigital EditionWinter 2024

Winter 2024

TGNH-Cover-Winter-2024

Cover Story

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

Highlights & Opinions

OIGA UPDATE

TG&H On Air – Judy Wright & Tal Moore – NNAHRA

TG&H On Air: IGA Update – Victor Rocha

California Nations Indian Gaming Update

Are You Ready to Welcome International Travelers?

Videos

Order Taker or Professional Sales Server?

What Are You Giving Back …

Casino Del Sol Appoints Jacqueline Martinez as Director of Community Relations

The Question of Outsourcing at Your Property

How to Deal with Stress and Difficult Guests

Overcoming the Service Gap – First Steps

Articles

Understanding Casino Operations Through Mathematics

By Jennifer Boss

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

By Christine Faria

Branding VS Marketing for Tribal Casinos

By Dan Stromer

Seven Entertainment Considerations for 2024

By Houston Productions

Re-establishing Business Relationships

By Jay Garcia

The Peril of the Peter Principle

By Malcom Rutherford

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