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HomeArticlesSecurity

Security

Articles

Re-Evaluating Surveillance (After the Pandemic)

July 13, 2020 Jennifer Boss

The virus that shut down our casinos throughout the country also changes how surveillance operates, perhaps forever. While some of these changes may not be easily accepted by us and the departments we support, there […]

Security

What Security & Surveillance is Really Like After Re-Opening

June 22, 2020 Derk Boss

Interview with Derk Boss, Raving Partner and Director of Surveillance, Angel of the Winds Casino Now that several casinos have re-opened, we caught up with Derk Boss, Director of Surveillance at Angel of the Winds […]

Security

Be Prepared That Everything We’ve Planned May Not Last Beyond the First Day

May 4, 2020 Jennifer Boss

Do you have an after-action review ready for your security and surveillance teams? By now, most security and surveillance departments, working with senior leadership, have pretty much determined what they will do to protect their […]

Security

Safer and Easier ID Scanning During Coronavirus

April 14, 2020 Tribal Gaming & Hospitality

Denis Petrov, CEO of IDScan.net At IDScan.net, we envision a safer and smarter world. In many cases, technology can fall into the “nice-to-have” category, but we don’t consider tools to increase safety and security as […]

Security

Security Support during the Pandemic

March 31, 2020 Jennifer Boss

Casinos everywhere have shut their doors, as have most of our small businesses, restaurants and factories to help us all battle the spread of Covid-19. No one alive has ever seen anything like this and […]

Security

The Continuing Evolution of Surveillance

March 23, 2020 Jennifer Boss

Let’s look at other areas besides gaming that we never used to worry about Surveillance watches the casino, and that’s the way it’s always been and will always be. Gaming is just too important and […]

Security

By Demystifying Surveillance…

February 18, 2020 Jennifer Boss

You proactively demystify where your money went The surveillance department is a mystery to those outside of it. And it should be. There really isn’t any reason why most team members and guests need to […]

Security

The Changing Focus of the Casino Surveillance Team

November 12, 2019 Jennifer Boss

Finding ways to reduce loss in all departments Old time surveillance directors will tell you that when we started it was all about table games. In those days, they really were the only game in […]

Security

Why Your Programs and Promotions Get Ripped Off

August 13, 2019 Derk Boss

Your promotion was VERY popular, but unfortunately … it was only because your employees were ripping you off. The Cage Director was worried and confused. Over the last two days, she had way too many […]

Security

What Your Security Team Can Learn from Disneyland

August 5, 2019 Derk Boss

It’s a different world today … How to change your security and surveillance model to prepare for a state of emergency. Not too long ago, surveillance departments spent almost all of their time watching table […]

Host & Player Development

The Top Five Reasons Your Players Aren’t Rated Correctly

July 16, 2019 Derk Boss

And why you should care We all spend a lot of time rating our players to make sure that they are comped correctly and fairly. Most of us, if not all, use the standard formula […]

Security

Fraud Reduction in Non-Gaming

January 1, 2019 Jennifer Boss

Are you following these best practices? On average, casinos lose 9 USD per day, per team member, to internal theft and fraud in gaming and non-gaming areas. For an organization with 1,000 team members, the […]

Security

A Night Forever Etched in Our Minds and Hearts

October 1, 2018 Jennifer Boss

How to better prepare for workplace violence and active shooter events As the anniversary of October 1st approaches, we reflect on the horror and emotions encompassing that evening and the days following. It was the […]

Security

When Was the Last Time You Asked, WHAT IF?

July 3, 2018 Jennifer Boss

Preventing millions in losses at your casino On average, employees steal nine dollars a day from their company, which equates to $3,285 a year per employee. For a property of 1,000 employees, the loss is […]

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