Yes, we all know that this is still a very unpredictable and unsettling time for casino entertainment programs. Entertainment is the one unique element in your “brand” that is currently up in the air […]
Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus on the right guests will continue to protect your margins. […]
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
Sponsored Guest Column Contributed by Rob Picard, Vice President of Business Development, Rush Street Interactive Setting up a sportsbook should be an easy play call, right? You grab a sportsbook vendor, put up the odds […]
Sponsored post by Midwest Pathogend Services Our hotel rooms, workout rooms, shuttle busses and F&B outlets have always been vulnerable to infectious disease transmission, super bugs or odor causing bacteria. However, since COVID-19, gaming and […]
Sponsored post by Konami Gaming, Inc. San Diego’s closest Tribal casino has become the world’s first location to go live with a Title 31 / Anti-Money Laundering (AML) solution created by Konami Gaming. Chris Faria, […]
Sponsored post by Ainsworth On February 16, 2021, Tribal Gaming & Hospitality Magazine took you inside Ainsworth’s Las Vegas showroom to take a closer look at Gambler’s Gold, a multi-game Keno/Poker/Reel package. Participants were able […]
By Guest Author: Kevin Wimsatt, CEO, Bold Concepts Wise investments made today that include successful diversification of Tribal Nation economic development opportunities will be key to a sustained and generational benefit for you and your […]
Sponsored post by Midwest Pathogend Services COVID-19 has changed the conversation about how clean is really clean enough Before COVID-19, our hotel rooms, workout rooms, shuttle busses and our F&B outlets were vulnerable to infectious […]
During the first two weeks of January, Raving conducted a gaming marketing survey. The goal of this survey was to get a pulse and benchmark on marketing, analytics and other initiatives within the gaming industry […]
Sponsored post by Ainsworth In March, Ainsworth finalized a deal to acquire the assets of MTD Gaming Inc., a leading developer and of top performing and unique poker, keno and video reel content for use […]
Have you ever gone to a friend or colleague seeking encouragement, and felt worse than when you came? Looking for support, mentoring or good advice can be as challenging as the problem you are facing. […]
As we struggle to understand the COVID-19 effect on the casino business and predict the post-vaccine environment, who better to help than the “Wizard of Casino Marketing Research,” Mike Meczka. Mike is a popular, sought-after […]
There is so much data out there these days in so many systems. Knowing where to start can sometimes be overwhelming. In this article I would like to give you a simple guideline to get […]
It has been almost a year since the world as we knew it came to a halt, and while we all worked our way through the new normal of the COVID-19 pandemic, we also found […]
Dispersion is the action or process of distributing things or people over a wide area. The digital transformation of all things has made dispersion an inevitable fact of life. Prior to the pandemic, we had […]
If we’ve learned anything from our experience over this past year, it’s that we need to be ready for anything, and, perhaps more importantly, that when we work together for the greater good, we can […]
As if we haven’t been through enough, tax season is upon us again. Even accountants wince a little at the thought of tax season. There’s no doubt that players club team members, hosts and slot […]
By Bob Galombeck and Kell Houston Like having a child in the backseat of your car on a very long family road trip, impatiently wanting to reach your destination, the journey of COVID-19 in 2020 […]
Often, the first meaningful point of contact in any casino is at your players/loyalty club. These team members continually have more interaction with your players than anyone else in the casino. Yet, these team members […]
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