Chris Faria sat down with Andrada Paraschiv, Head of Hospitality at Beekeeper to discuss their digital communication tool and how it’s revolutionizing frontline teams.
COVID-19 has accelerated the digital transformation trend across our industry. Now more than ever, hotels and casinos are investing in contactless technologies for both guests and employees. Beekeeper’s leading mobile platform helps you improve communication and collaboration for your entire workforce, including hourly employees, drive higher engagement, productivity and guest satisfaction. Beekeeper’s secure platform offers a consumer-grade employee experience at the scale you need, while seamlessly integrating with your existing systems to create the future of frontline work – now.
Boost Employee Morale and Productivity with Improved Access to Information
Digitally enable employees with the knowledge and tools they need to do their job better and keep spirits high. See how Morongo Casino Resort & Spa has seen an impact on employee engagement and guest satisfaction by using Beekeeper.
- Engage, recognize, and motivate your team — keep morale up during times of change
- Save time with instant access to essential documents, forms, and schedules and eliminate miscommunication
- Allow frontline employees to give feedback on processes and submit innovation ideas
Digitizing Processes to Ensure Guests and Employees Feel Safe
Beekeeper makes it easy to comply with physical distancing requirements, brand standards and operating procedures by digitizing information flows, forms, checklists, tasks and documents. See how Tribal casinos have used Beekeeper to digitize employee-facing forms and shift schedules, resulting in an estimated $80,000 yearly cost savings.
- Onboard new and returning employees in a consistent manner
- Post “how-to” videos to quickly train employees on new operating procedures
- Replace stand-up meetings and large gatherings around bulletin boards with posts, chats, and push notifications
Read about Beekeeper’s recent acquisition of Lua, a workflow platform that generates a 4-5X ROI by digitizing and optimizing housekeeping.
Additional Features Hospitality Employees Love
- Inline
Translation: Reach all employees instantly and deliver a consistent message in their preferred language - Chats: Connect with workers who don’t have a valid phone number or email on file
- Advanced Permissions: Target and segment information based on different levels of the organization
- Confirmation: Understand who has received the information and who still requires a targeted follow-up message
- Pulse Surveys: Easily take the pulse of your team and action the insights
- Streams: Give employees a voice and create a sense of community in the workplace
Take a Peek Inside Beekeeper!
Additional Resources:
- Hospitality Trends for 2021
- The Reality of Being a Frontline Worker
- Top-Down Internal Comms Is Not Enough Anymore
- The Evolution of Workplace Technology for Frontline Workers
- Digital Enablement and the Connected Worker
- Understanding The Complete Process of Frontline Digitization
Ask your questions in an interactive webinar:
“How to Unlock the Potential of Your Frontline Organization to accelerate the Recovery”
Interactive Webinar
Join us for this interactive and complimentary TG&H webinar sponsored by Beekeeper on Tuesday, June 22 at 10:00 am PST. Register Now
Interactive Webinar with Beekeeper presented by TG&H
Tuesday, June 22, 2021
10:00 am – 11:00 am pst
