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HomeArticlesGuest Service

Guest Service

Guest Service

Raving Client Profile

October 1, 2018 Janet Hawk

The WeKoPa Way! From my very first job working in a casino up to today, I have been lucky enough to work with a wide variety of people who truly believe in giving the guest […]

Guest Service

The Casino and Hotel Disconnect

July 3, 2018 Janet Hawk

Are you providing a total guest experience? How is the connection/communication between the casino and hotel? Marketing and the hotel? What about the PD team and the hotel? This communication is vital, not just for […]

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TG&H Magazine Digital Edition

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