Articles
Do you Have a Guest Loyalty, or Disloyalty Program?
As casino marketers, our primary goal is driving profitable, and incremental revenue. The casino loyalty program, or players club, is an important element of our success in that endeavor. However, when was the last time […]
Articles
Walking the Walk: Using Gemba Walks to Optimize Your Gaming & Hospitality Business
Chris Faria: Hey everyone, it’s Chris here from Tribal Gaming and Hospitality Magazine. Welcome to another special edition of TG&H On Air. We are speaking with Mason and Jeff Gray, Raving’s Business Optimization team. Your […]
Articles
Technology Alone Won’t Save Your Hospitality Department
With the lack of knowledgeable staff, not to mention warm bodies that want to work, you might think that the solution is to build an app, and avatar or a kiosk that replaces the need […]