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News Ticker
  • Laugh Out Loud with Ryan Niemiller at Angel of the Winds Casino Resort
  • Does Your State’s Hospitality Industry Reflect Your Tribal Heritage?
  • One Million Dollar Royal Flush Jackpot Hit at Prairie Band Casino & Resort!
  • Agua Caliente Band of Cahuilla Indians Release Wellness Spa Menu and Booking Details Ahead of Public Opening
  • IGT Unveils Let’s Make a Deal™ Video Slots in North America Launch at Yaamava’ Resort & Casino at San Manuel
  • Hard Rock International and Seminole Gaming Adopt the QCI Enterprise Platform to Further Enhance Guest Experience
  • Cherokee Days returns to Smithsonian’s National Museum of the American Indian in Washington, DC
  • Incredible Technologies Announces Executive Leadership Changes
  • Comanche Academy Students Receive Spring Break Meals
  • Gaming Laboratories International (GLI®) Promotes Andrea Bossard and Mike Burger to Directors of Engineering
Home2023March

Month: March 2023

Videos

TG&H On Air: Kambi – David Bretnitz

March 17, 2023 Kambi

Sponsored Content by Kambi Executive editor Chris Faria sits down with Senior Director of Sales for Kambi, David Bretnitz. In this interview they discuss Kambi’s exciting new partnership with Potawatomi Hotel & Casino and the […]

No Picture
News

Agua Caliente Casino Cathedral City Launches First Ever, Exclusive Chefs Table Series

March 15, 2023 Tribal Gaming & Hospitality

CATHEDRAL CITY, CALIF. (March 15, 2023) – Agua Caliente Casino Cathedral City, the newest property in the Agua Caliente Casinos tri-property portfolio, launches its first-ever Chefs Table series featuring Executive Chef Jonathon Wiener on Wednesday, March 29, 2023 from […]

Sponsored Content

How to Achieve a Comprehensive View of Your Customers’ Journey Across Your Business

March 15, 2023 Quick Custom Intelligence

Sponsored Content by QCI The journey over the last year for Quick Custom Intelligence (QCI) is a story of excitement, growth, and a true maturation of who we are. QCI is now providing tooling for over […]

No Picture
News

Eclipse Gaming Systems Unveils 3 New Slot Titles; Demonstrates Tribal Gaming Commitment at IGA Trade Show in San Diego March 29-30

March 15, 2023 Tribal Gaming & Hospitality

Duluth, GA (March 15, 2023) — Eclipse Gaming, a provider of top-performing casino games for tribal gaming markets and select commercial markets, today announced that it will be exhibiting at the Indian Gaming Association (“IGA”) […]

Articles

The Power of Data

March 15, 2023 Quick Custom Intelligence

Sponsored Content by Quick Custom Intelligence In today’s digital age, data is often referred to as the new oil, and it is undoubtedly true that data is a valuable asset that can drive business growth, […]

Articles

Recruiting the Right Audience

March 15, 2023 Red Circle

Sponsored Content by Red Circle We’ve all seen the stories in the news — businesses are struggling to hire. It’s a real concern we talk about with our casino clients who are often big service […]

Articles

Creating an Effective Compliance Program for Your Tribal Entity

March 15, 2023 Wipfli

Sponsored Content by Wipfli It’s easy to see compliance efforts as an added cost to your tribal entity. However, with a capable program to manage risk and regulatory concerns, it’s an opportunity to add value. […]

Articles

Threats to Tribal Sovereignty Demand a United Effort

March 15, 2023 Ernie Stevens, Jr.

Expectations for the divided Congress are low. The assumptions are two years of gridlock and fiscal showdowns, with few legislative gains. However, for Indian Country, gridlock is not an option. Tribal governments are facing the […]

Articles

The Expansion of the Elwha River Casino – Interview with General Manager, Mike Watson

March 15, 2023 Christine Faria

Our feature story for the Spring issue is on the The Lower Elwha Klallam Tribe and the expansion of the Elwha River Casino. The existing 10,000 square foot property originally opened in March 2009 and […]

Articles

What the Casino Industry Can learn from the Savannah Bananas

March 15, 2023 Tom Osiecki

The right way to start this article is this: casinos are supposed to be fun. The great Mike Meczka spent decades working on thousands of scientific research projects to prove casino guests primarily want good […]

Articles

Negotiating VIP and Super Fan Events at Tribal Casinos

March 15, 2023 Houston Productions

Chris Faria sits down with Kell Houston, Raving Partner, Entertainment, at Raving NEXT to talk about contract challenges with VIP Events at Tribal Casinos Modified Transcript: Chris Faria: Hey everyone, it’s Chris Faria from Tribal […]

Articles

Order Taker or Professional Sales Server?

March 15, 2023 Brett Magnan

Have you ever noticed how difficult it is to sell split pea soup? For most of us, it is the least of the soup choices we like and the last one to order if seen […]

Articles

Using Reality Based Decision Making

March 15, 2023 Stephanie Somanchi

Do you remember your first car?  When I ask a client this question, a smile will spread across their face as they share memories about their delightful clunkers. “The car had a hole in the […]

Articles

Project Development Best Practices

March 15, 2023 Buck Wargo

Tribal government can sometimes struggle with land management and project development. That can be overcome with master planning and feasibility studies that live beyond a current administration while still keeping up to date with market […]

Articles

Innovative Ways Tribes are Tackling Staffing Problems

March 15, 2023 Buck Wargo

The recruitment and retention of staff continues to impact Tribes across the country, cutting into their operations and adding costs because of the high turnover. Tribes are tackling the problem head on by launching successful […]

Articles

How to Increase Customer Loyalty, Team Member Performance, and Profitability

March 15, 2023 Deb Hilgeman

In the last TG&H Issue, we talked specifically about how one casino shared their step-by-step success story on team member surveys. You can read the article here. Based on reader feedback and interest, I wanted […]

Articles

The Roadmap to Tribal Gaming and Hospitality Lean Operations Management

March 15, 2023 Jeff Gray

Is there a step-by-step roadmap to follow for the successful implementation and sustainment of Lean Operations Management within the Tribal gaming and hospitality industry? The answer is an astounding YES! Lean Operations Management is not […]

Articles

Five Observations from Five States in Five Months

March 15, 2023 Janet Hawk

I did a similar article years ago and felt it was time to revisit the topics and see if anything has changed, especially with the “excitement” of the last few years. I still love what […]

Articles

Are you Drilling Deep Enough on Promotional Analysis?

March 15, 2023 Steve Dahle

In The Beginning Well, we’re not going all the way back to Bugsy, but more toward the corporate era of gaming. Let’s say the early 90s when casino marketing wasn’t especially hard or scientific. Demand […]

Articles

How to Break the Barriers Between Council, Operations, and Administration

March 15, 2023 Buck Wargo

Whether you’re on an HR team, senior leadership team or Tribal council, it’s important to have a collective process to start the new year. Raving partner Paula Allen, Tribal citizen of the Jamestown S’Klallam Tribe […]

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TG&H Magazine Digital Edition

Latest News

  • GeoComply Funds New International Center for Responsible Gaming Research Program
    March 29, 2023
  • Light & Wonder Appoints Niaz Nejad as Managing Director of Gaming, Americas
    March 28, 2023
  • Andrew Cardno, CTO of Quick Custom Intelligence, Announces the Release of Version 5.2 of the Award-Winning QCI Enterprise Platform
    March 24, 2023
  • Grand Funk Railroad Set to Perform on July 22 at the Diamond Center
    March 24, 2023
  • Incredible Technologies to Debut New Hardware and Themes at the 2023 Indian Gaming Tradeshow
    March 24, 2023

Popular Posts

  • Are you Drilling Deep Enough on Promotional Analysis? posted on March 15, 2023 | under Articles, Data Analytics
  • One Million Dollar Royal Flush Jackpot Hit at Prairie Band Casino & Resort! posted on March 23, 2023 | under News, Tribal News & Stories
  • What the Casino Industry Can learn from the Savannah Bananas posted on March 15, 2023 | under Articles, Marketing & Loyalty
  • How to Impact Your Guests Today With the Most Powerful Gesture in the World posted on March 25, 2023 | under Articles, Guest Service, Videos
  • Does Your State’s Hospitality Industry Reflect Your Tribal Heritage? posted on March 23, 2023 | under News, Tribal News & Stories

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