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News Ticker
  • RUSH adds Second Mohegan Sun Arena Show due to Incredible Demand
  • Seneca Hickory Stick Golf Course Named One of Best Casino Courses
  • Circling Raven Caps Banner Season with National Best-of Ranking
  • Desert Diamond Casino Sahuarita Presents Balloon Glow in the Desert on Nov. 15
  • Ride Into the Night: Three Can-Am Spyders Up for Grabs This Halloween at Seminole Classic Casino in Hollywood, Fla. Friday, October 31
  • Seneca Niagara Resort & Casino, Seneca Allegany Resort & Casino Shine Among Annual Four Diamond Award Honorees From AAA
  • Palms Casino Resort Saddles Us and Packs a One-Two Punch with PBR and Tuff-N-Uff Events
  • Koin to deliver cashless gaming to Casino Pauma
  • Circling Raven Caps Banner Season with National Best-of Ranking
  • Indian Gaming Association Advances Chairman Ernie Stevens, Jr.’s Legacy of Sovereignty and Economic Empowerment at Indigenous Biz Con
Home2021July

Month: July 2021

Articles

It’s Not What You Say…

July 6, 2021 Chad Germann

It’s not about the information being correct, it’s about whether your audience wants to give you 30 seconds of their time. At no time in human history was it ever more difficult to grab your […]

Articles

New Survey Says That Americans Are Getting Tired of Surveys

July 6, 2021 Deb Hilgeman

As a researcher, I love surveys. As a consumer, I’m getting tired of being asked, “Will you take a few minutes to tell us how your AT&T technician did today?” or “On a scale of […]

Articles

What’s the Most Important Key Performance Indicator?

July 6, 2021 Bryan Brammer

It has been several years since the last time I was asked to write an article, and quite frankly, I have started and stopped this article two or three times over the past week as […]

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Stealing a March on Sports Betting Regulations

July 6, 2021 Matthew Hosman

Sponsored Content by Kambi The regulated US sports betting market generated $1.5bn in 2020, and the scale of the opportunities it can present for tribal operators are hugely extensive. Current projections indicate that as more […]

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Incredible Technologies’ Expansion in Class II Gaming

July 6, 2021 Tribal Gaming & Hospitality

Sponsored Content By Incredible Technologies Incredible Technologies’ expansion into Class II gaming markets continues after the initial rollout at partnered locations proved successful and yielded even more learning opportunities for the company. As the nation […]

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Midwest Pathogend Services Discovers Additional Uses for CURIS® System

July 6, 2021 Chris Schultheis

Sponsored Content By Midwest Pathogend Services Midwest Pathogend Services discovers additional uses for CURIS® System for hotel operations and provides an integrated pest management protocol for hotel operators. Hotels and resorts throughout the country were […]

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We’re Dedicated to Helping Tribal Students Succeed

July 6, 2021 Patrick Horning

Sponsored Content by University of Phoenix Recognizing the unique challenges facing Native American, Alaska Native, and Native Hawaiian tribal students, the University of Phoenix created a dedicated team to coordinate with tribal leaders, help students […]

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Cashless Wagering Is Officially Here to Stay

July 6, 2021 Christopher Justice

Sponsored Content by Global Payments Gaming Solutions The global pandemic has ignited the need for safer, mobile-driven wagering options to meet the new expectations of gaming guests. Since the COVID-19 pandemic, guests have grown accustomed […]

Articles

Preparing for Ransomware: Expect to Get Hacked

July 6, 2021 Bobby Simpson

Businesses all over are making big news – the bad kind. A major pipeline, more than one casino, a meat producer and a regional hospital have all been in the news recently for getting “hacked” […]

Articles

What We’ve Learned

July 6, 2021 Christine Faria

Last month TG&H checked in with several of our friends across the country and asked them about what strategy, process or insight they adopted due to the pandemic that was a positive and would stay […]

Articles

Summer Casino Entertainment Update

July 6, 2021 Houston Productions

During this incredibly unpredictable and unstable 14-plus months for all of us, casino entertainment is last on most people’s lists. However, with the successful rollout of the vaccines, we are seeing a total surge in […]

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News

EILERS-FANTINI Launch Industry First Online Game Performance Database

July 6, 2021 Tribal Gaming & Hospitality

IRVINE, CALIFORNIA (July 6, 2021) — Eilers & Krejcik Gaming (EKG) and Fantini Research (FR) are proud to announce launch of the EILERS-FANTINI Online Game Performance Database. The new service tracks individual game performance deployed […]

Articles

Four Best Practices for Surveillance to Protect Marketing Programs and Promotions

July 5, 2021 Jennifer Boss

Best Practice #1: Review Marketing Programs and Promotions The surveillance department should review each marketing program or promotion for weaknesses, vulnerabilities, or security concerns. For example, coupons for a free meal or drink without an […]

Articles

Making Guest Service a Priority Through Covid-19

July 4, 2021 Brett Magnan

I get it … COVID-19 created a whole new set of challenges for our business, and in order to be open, certain safety requirements were implemented. You had to add sanitation stations, plexiglass partitions between […]

Articles

The Hospitality Professional: Part Four

July 4, 2021 Steve Browne

Okay, class, time for number four … my fourth lesson in “How to Be a Hospitality Pro … or, How I Became One in My Spare Time.” You may remember from my last three articles, […]

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TG&H Magazine Digital Edition

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